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About the Role

This role supports commercial sales, manages vehicle fleet maintenance, and performs customer deliveries. It also involves leading parts department organization and assisting with upselling products. The Commercial Specialist may lead the commercial program when the CPP is not present.

Responsibilities

• Support CPP-led commercial sales.
• Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery.
• Manage store vehicle fleet maintenance, safety checks, and general vehicle readiness.
• Conduct account stocking visits and Pro Sales flyer drops.
• Perform outbound calls, follow-ups, and basic account touchpoints.
• Perform customer deliveries as needed, following standard driver procedures.
• Lead the organization and maintenance in and around the parts department / backroom, staging, and delivery areas.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Assist in upselling and cross-selling products to increase average transaction value.
• Lead commercial program when the CPP is not present.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Assist CPPs and GMs with tasking, special projects or execution initiatives including inventory management.
• Support onboarding and shadowing of new team members.

Requirements

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Strong selling skills for commercial customers.
• Ability to multi-task and remain organized in a busy environment.
• Ability to route store drivers.
• Strong vehicle maintenance knowledge.
• Maintain MVR certification.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Willingness to learn about new products and sales techniques.
• Use Microsoft software effectively (Word, Excel required).
• Use basic math accurately.
• Strong organizational skills.
• Basic inventory management skills.
• Basic dispatching knowledge.
• Basic understanding of vehicle maintenance schedules.
• Working knowledge of automotive systems, and diagnostic ability.
• Successfully complete the Parts Knowledge Assessment.
• Prior automotive parts experience preferred.
• Prior dispatching or logistics coordination experience.
• Proven sales ability.
• Formal of informal experience working in groups to achieve goals.
• Must have a valid driver's license with an acceptable driving record.

Skills

• Parts and automotive system knowledge
• Operating inventory systems
• Operating store equipment
• Operating POS systems
• Operating Parts lookup systems
• Selling skills
• Multi-tasking
• Organization
• Routing store drivers
• Vehicle maintenance knowledge
• MVR certification
• Microsoft Word
• Microsoft Excel
• Basic math
• Inventory management
• Dispatching
• Vehicle maintenance schedules
• Automotive systems knowledge
• Diagnostic ability
• Parts Knowledge Assessment

Work Type

• Full-time

Education Level

• High school diploma or general education degree (GED)

Salary/Compensations

• 18.85 USD - 20.98 USD per hour

Benefits

• Comprehensive health and wellness benefits program

About the Company

• Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.