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About the Role

This is a talent pool advertisement for future Social Media / Community Management / Influencer Manager positions. The role involves being embedded within a Client’s team, managing community interaction, social strategies, creator programs, and social-first campaigns to drive brand salience, organic growth, and loyalty.

Responsibilities

Develop and implement social editorial and community strategies across key categories, aligning organic social content with business goals, brand objectives, and RTBs.
Lead end-to-end influencer programs—from talent discovery, contracting, and briefing to content co-creation and campaign performance tracking.
Drive day-to-day community management, crafting engaging, on-brand social copy and directly interacting with online communities across social handles to foster brand fandom.
Utilize social management platforms to schedule content, manage workflows, monitor ongoing conversations, and generate monthly and quarterly performance reports.
Act as the voice of the community internally, synthesizing real-time feedback, social listening insights, and audience sentiment to inform future briefs and business strategies.
Support cross-functional campaign execution and assist in filling out creative briefs based on top-performing content and trends.
Manage paid boosting strategies for always-on content and strategic activations in collaboration with media specialists and agency partners.
Represent the Client at key industry and category events, supporting on-site social coverage and community connection.
Cultivate direct relationships with major social platforms (Meta, TikTok, Sprinklr), positioning the Client as an innovative launch partner for new formats and tool features.
Maintain an in-depth understanding of the Client’s brand guidelines, target audiences, and category priorities to act as a trusted creative adviser across social touchpoints.

Requirements

Experience working with external agency partners is a plus.
Proven track record in community or social media management for major retail, lifestyle, or category-focused brands.
Strong experience managing influencers or creators, with an understanding of talent briefing, content management, and measurement tools.
Familiarity or proficiency with social management and workflow tools such as Sprinklr and Monday.com.
Excellent social copywriting and editing skills with a natural ability to inspire, engage, and connect with diverse online communities.
Customer-obsessed creative thinker who lives and breathes internet culture, emerging trends, and native social formats.
Data-driven mindset with experience conducting social listening, channel analytics, and performance reporting to optimize ongoing campaign efforts.
Cool under pressure with a strong sense of urgency, meticulous attention to detail, and the ability to meet tight deadlines without sacrificing quality.
Strong interpersonal and stakeholder management skills to collaborate seamlessly across global matrix teams and external partners.
Ability and willingness to travel to key industry events regularly.
Professional fluency in both German and English languages.

Skills

Social Media Management
Community Management
Influencer Management
Content Strategy
Creator Programs
Social Copywriting
Social Listening
Performance Reporting
Stakeholder Management
Sprinklr
Monday.com
LTK (bonus)
German Language
English Language

Location

Client Office

Work Type

Hybrid
Embedded inhouse model

Experience Level

Various levels of experience across social media management, community engagement, and influencer strategy.

Benefits

Flexible hybrid working policy (2-3 days at the Client office)
Company pension scheme.
Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
Contribution to health through the OpenUp platform.
€30 per month flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/or public transport.
Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
Opportunity for training, development, and certifications.

About the Company

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster.
Operating at the intersection of technology and marketing, DEPT® creates what is next by pioneering ideas, acting fast, and moving further.
DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
DEPT® offers the opportunity to work with clients of all sizes and across all industries.
DEPT® has a culture that runs on three values: better together, relentlessly curious, and get sh*t done.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world.

Equal Opportunity

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive.
We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide!
We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Check out our efforts here for more information on our dedication to diversity, equity, and inclusion.