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About the Role
This is a talent pool advertisement for future Social Media / Community Management / Influencer Manager positions. As part of an embedded in-house model, you will be employed by DEPT® but work within a Client’s team, combining the benefits of an in-house role with DEPT®'s support. Your objective is to enhance the Client's cultural presence on social channels, driving growth and loyalty by managing community interaction, social strategies, creator programs, and campaigns across key platforms.
Responsibilities
- Develop and implement social editorial and community strategies aligned with business goals.
- Lead end-to-end influencer programs, including talent discovery, contracting, and performance tracking.
- Drive daily community management, crafting engaging copy and interacting with online communities.
- Utilize social management platforms for content scheduling, workflow management, and performance reporting.
- Act as the internal voice of the community, synthesizing feedback and insights to inform strategies.
- Support cross-functional campaign execution and assist in filling out creative briefs.
- Manage paid boosting strategies in collaboration with media specialists.
- Represent the Client at industry events, supporting social coverage and community connection.
- Cultivate relationships with social platforms to position the Client as an innovative launch partner.
- Maintain an in-depth understanding of Client brand guidelines and priorities to act as a creative adviser.
Requirements
- Experience working with external agency partners is a plus.
- Proven track record in community or social media management for major retail, lifestyle, or category-focused brands.
- Strong experience managing influencers or creators, including talent briefing, content management, and measurement.
- Familiarity or proficiency with social management and workflow tools such as Sprinklr and Monday.com.
- Excellent social copywriting and editing skills.
- Customer-obsessed creative thinker with knowledge of internet culture and social trends.
- Data-driven mindset with experience in social listening, channel analytics, and performance reporting.
- Ability to remain calm under pressure, with meticulous attention to detail and ability to meet deadlines.
- Strong interpersonal and stakeholder management skills for collaboration.
- Ability and willingness to travel to key industry events regularly.
Skills
- Social Media Management
- Community Management
- Influencer Management
- Social Copywriting
- Content Creation
- Performance Reporting
- Social Listening
- Stakeholder Management
- Trend Analysis
Location
- Remote
- Hybrid
Work Type
- Embedded in-house model
- Hybrid working policy
Experience Level
- Entry-level
- Mid-level
- Senior-level
Benefits
- Flexible hybrid working policy
- Early Finish Fridays
- 15 days paid holiday annually, increasing with service
- Public Holidays
- Birthday Leave
- Enhanced sick pay scheme
- Employee assistance programme
- Trained Mental Health First Aiders
- Dept Allowance for professional development or wellbeing
- Office refreshments
- Enhanced family friendly policies
- Learning and Development opportunities
- Buddy Program
About the Company
- DEPT® is a Growth Invention company focused on helping ambitious brands grow faster by operating at the intersection of technology and marketing.
- DEPT® is a Certified BCorp Agency and multi-award winning “Agency of the Year”.
- DEPT® works with clients of all sizes and across all industries.
- DEPT® has a culture built on three values: better together, relentlessly curious, and get sh*t done.
- DEPT® offers the freedom to explore, space to collaborate, and trust to make an impact.
Equal Opportunity
- DEPT® takes pride in creating an inclusive workplace where everyone has an equal opportunity to thrive.
- DEPT® actively seeks to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
- DEPT® encourages applications from candidates who may not meet every qualification.
- DEPT® encourages candidates to reach out to discuss any reasonable adjustments needed for the recruitment process.