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About the Role
As a Forward Deployed Engineer, you will sit cross-functionally across Sales, Product, R&D, and Implementation teams. You will stand up our current product on customer data to prove value within deals and rapidly prototype solutions using AI tools for customer needs not yet met by the product. Your role is to own the technical outcome from discovery through production adoption, winning deals by delivering fast and with value, prototyping, articulating value, measuring outcomes, and coordinating customer needs with product and sales.
Responsibilities
- Work alongside Solutions Consultants and Account Executives with strategic accounts and net new opportunities.
- Own discovery, technical scoping, architecture, implementation, evaluation, productionization, adoption, and handoff for strategic customer solutions.
- Deploy and prove value.
- Build the smallest safe prototype that tests the hypothesis inside the deal’s timeline for sales and product management validation.
- Engineer for security, reliability, observability, maintainability, and integration with the customer’s architecture for production use.
- Build, deploy, and evaluate with customer data; measure adoption, workflow impact, reliability, and time-to-value; iterate with technical and business stakeholders.
- Partner closely with Product and R&D to turn validated customer patterns and production evidence into supported roadmap investments, reusable components, and platform improvements.
- Turn recurring needs into reusable accelerators so the whole team moves faster.
- Develop solution specifications with the customer to feed product and engineering organizational understanding, continuously updating the specification as the solution and outcomes evolve.
- Work with Product continuously as business value emerges and outcomes become known to evaluate business potential, broader market needs, competitive differentiation aspects, and functional/technical specifications.
Requirements
- Customer-facing and commercial ability to run technical discovery sessions and hold value conversations with technical and business stakeholders.
- Ability to connect technology to real business outcomes.
- Ability to generalize what was built for one customer into a reusable accelerator for the team.
- Proficiency in LLM application development, RAG, prompt and context engineering, and agent orchestration.
- Experience using modern AI coding tools such as Claude Code.
- Familiarity with enterprise integrations in a regulated utility market.
- Familiarity with key customer systems such as ESRI ArcGIS/Smallworld, IBM Maximo/EAM, SAP/Oracle ERP/PPM, and PowerBI/reporting systems.
- Technical and functional understanding of REST and streaming APIs, authentication patterns, and integrating with enterprise systems of record.
- Domain knowledge in asset-intensive industries (utilities, energy, transportation) or capital and asset investment planning is a strong plus.
- Willingness to travel to customer sites as needed, up to ~50%.
Skills
- AI and agentic engineering
- LLM application development
- RAG
- Prompt and context engineering
- Agent orchestration
- Enterprise integrations
- REST APIs
- Streaming APIs
- Authentication patterns
- Software engineering
- Data engineering
- Angular
- Python
- SQL
- Data modeling
- Building pipelines
- Debugging
- Observability
- Performance engineering
- Operating at scale
Location
- Remote
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- Senior
Salary/Compensations
- 117,000 to 168,000 GBP annually + bonus
Benefits
- Flexible paid time off, including sick and holiday
- Medical, dental, & vision insurance
- Flexible spending accounts
- Life insurance and disability benefits
- Tuition assistance
- Community involvement and volunteering events
About the Company
- IFS is a billion-dollar revenue company with 7000+ employees on all continents.
- Our leading AI technology is the backbone of our award-winning enterprise software solutions.
- We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
- We celebrate diversity and understand our responsibility to reflect the diverse world we work in.
- We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.
- IFS Copperleaf helps the world’s largest asset-intensive organizations — utilities, energy, water, transportation, and more — decide where to invest billions in capital to deliver the most value, using AI-powered decision analytics.
- Our customers defend and optimize the infrastructure that societies depend on.
Equal Opportunity
- We celebrate diversity and understand our responsibility to reflect the diverse world we work in.
- We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.
- As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.