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About the Role

The Childcare Specialist will assist with a grant-funded project to connect families in Brooklyn to childcare assistance, utilizing high-level interpersonal and problem-solving skills to identify and screen families, assist in connecting them with providers, track enrollment, and maintain project data.

Responsibilities

• Collaborate with agency staff and community service providers to identify families in need of childcare assistance.
• Screen families for eligibility and complete applications.
• Enroll childcare providers in the program and assist them in enrolling children.
• Build knowledge of the NYC childcare landscape in Brooklyn to assist families.
• Determine the appropriate childcare type and setting to meet family eligibility and needs.
• Conduct yearly recertifications for continuing eligibility and enrollment.
• Engage families and childcare providers, troubleshoot, and assist them with using assistance.
• Conduct visits to childcare providers.
• Provide information or referrals for childcare for families not eligible for assistance.
• Refer families to CFLSP Benefits Access & Enrollment team and other CFLSP programs and resources.
• Collaborate with the fiscal department to track and distribute funds.
• Track childcare enrollment and recertification.
• Maintain project data.
• Create and maintain case records for each family and provider.
• Attend meetings with the project team, funder, and stakeholders.
• Participate in advocacy efforts as requested.

Requirements

• Associate’s degree or high school with relevant experience; Bachelor’s degree preferred.
• Bilingual in Spanish, or Mandarin, preferred.
• Experience in community engagement or other forms of direct service.
• Knowledge of the NYC childcare landscape or willingness to learn.
• Excellent telephone and email etiquette.
• Proficient in data entry and MS Office tools: Word and Excel.
• Demonstrated cultural competence with immigrant communities.
• Friendly, highly dependable, and flexible.
• Build and maintain close, daily interactions with co-workers and supervisors.
• Effectively communicate with families and outside agency staff.
• Have a strong sensitivity to cultural differences present among staff and clients.
• Possess a strong belief in people’s ability to grow and change.

Skills

• Interpersonal skills
• Problem-solving skills
• Data entry
• MS Office (Word, Excel)
• Cultural competence
• Communication skills

Location

• Brooklyn

Work Type

• Full-time
• On-site
• Travel required
• Occasional evening hours

Experience Level

• Relevant experience

Education Level

• Associate’s degree
• High school diploma
• Bachelor’s degree preferred

Salary/Compensations

• $42,500 to $45,000 per year

Benefits

• Medical, dental, vision, and life insurance
• Voluntary life insurance
• Disability insurance
• Flexible spending account
• 403(b) retirement plan with employer match
• 12 holidays
• 2 floating holidays
• Up to 20 paid vacation days per year
• One paid sick day per month

About the Company

• Center for Family Life in Sunset Park

Equal Opportunity

• It is the Agency’s policy to provide equal employment opportunity for all applicants and employees. Center for Family Life in Sunset Park does not unlawfully discriminate on the basis of actual or perceived race, sexual and reproductive health decisions, height and weight, color, religion, religious creed, sex, sexual and reproductive health decisions, gender, gender identity, gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Consistent with the law, CFL also makes reasonable accommodations for disabled applicants and employees; for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions; for employees who are victims of domestic violence, sexual assault, or stalking; and for applicants and employees based on their religious beliefs and practices.