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About the Role

We're looking for an enthusiastic, confident, and sales-driven Field Sales Representative to engage adult smokers in high-footfall locations, educate customers about IQOS, deliver exceptional brand experiences, and drive sales performance through consultative conversations and product demonstrations.

Responsibilities

• Proactively approach and engage adult smokers in high-footfall locations.
• Educate customers on the benefits of IQOS through engaging conversations, product demonstrations, and guided trials.
• Deliver outstanding customer experiences while confidently driving sales performance.
• Achieve individual sales targets and contribute to the overall success of the campaign.
• Represent the IQOS brand with professionalism, enthusiasm, and integrity at all times.
• Build rapport quickly and create memorable customer experiences that encourage product adoption.
• Accurately capture customer information and complete campaign reporting where required.
• Maintain promotional equipment, merchandising materials, and stock to the highest standard.
• Ensure all customer interactions are completed in line with Challenge 25 and all regulatory and compliance requirements.

Requirements

• Previous field sales, retail sales, direct sales, or customer-facing experience, or a genuine passion for selling and engaging with customers.
• A confident communicator who enjoys approaching and speaking with new people.
• Target-driven with a resilient and determined approach to achieving results.
• Passionate about delivering exceptional customer experiences.
• Positive, enthusiastic, and self-motivated.
• Comfortable working in a regulated environment and following compliance procedures.
• Flexible to work weekends and travel within your local area as required.
• Applicants must be aged 18+ due to the nature of the product.

Skills

• Sales
• Customer Engagement
• Product Demonstration
• Communication
• Customer Service

Location

• Westfield White City, London

Work Type

• Part Time
• Permanent
• Onsite

Experience Level

• Entry Level

Salary/Compensations

• £14.80 per hour + Uncapped Sales Commission

Benefits

• Competitive hourly rate
• Uncapped sales commission
• Pension

About the Company

• IQOS is a global innovation from Philip Morris International, designed to offer adult smokers a better alternative to traditional cigarettes.
• Instead of burning tobacco, IQOS heats specially designed tobacco units, delivering the taste and satisfaction of tobacco with significantly reduced levels of harmful chemicals.
• With a mission to create a smoke-free future, IQOS combines cutting-edge technology with expert customer engagement to educate and guide adult smokers towards a modern alternative to smoking.