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About the Role

The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, providing operational and financial support across the organisation.

Responsibilities

• Manage grant and contract activities, ensuring grants and contracts are progressed appropriately and systems are kept up to date.
• Liaise with internal and external teams to ensure the smooth running of grant processes.
• Manage complex operational administrative issues.
• Share responsibility for maintaining the accuracy and integrity of the grants management system.
• Share responsibility for fraud prevention.
• Provide cover for absent colleagues when required.
• Perform other reasonable tasks for team effectiveness.
• Manage the process of ensuring ongoing grant requirements are met, including producing monthly reports of outstanding requirements.
• Support Funding Operations Officers with requesting conditions/reports and following up on these requests.
• Liaise with internal grant managers regarding persistent issues.
• Manage the post-award workflow for grants, including production of grant documentation.
• Work with grant managers to establish payment and reporting schedules.
• Update grant management systems.
• Carry out due diligence checks on grant applicants.
• Produce and action reports to ensure grant records are accurate and reflect the stage each grant has reached.
• Ensure grants are closed appropriately and outstanding funds are written back.
• Provide assistance to Funding Operations Officers with queries regarding post-award processes.
• Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions.
• Ensure clear audit trail of approval of awards and conditions for efficient execution of grant agreements and payment of grant instalments.
• Review investment papers for Impact on Urban Health projects.
• Process all charitable spend ensuring compliance with grant agreements.
• Carry out due diligence checks on new contractors.
• Maintain appropriate records in relation to service contracts.
• Add and update contract records on internal systems.
• Process all charitable spend ensuring compliance with signed contracts.
• Support communications with fund holders, including writing and distributing newsletters.
• Draft key messages as required.
• Provide assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices.
• Manage queries from Guy’s and St Thomas’ NHS Foundation Trust Finance staff and fundholders regarding invoice payments.
• Authorise Special Purpose Fund expense claims and invoices in the absence of the Funding Operations Manager.
• Provide cover for the Funding Operations Manager, as appropriate.
• Deputise for the Funding Operations Manager at Executive Investment Committee meetings.
• Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance.
• Ensure grants and contract records are accurately maintained.
• Create and maintain reports to support effective management of grants and contracts.
• Provide absence cover for other Funding Operations team members.
• Support induction of new colleagues across the Foundation.
• Support development and dissemination of guidance.
• Liaise with Guy’s & St Thomas’ NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made accurately and timely.
• Provide regular updates and reports regarding payments due and invoices received.
• Undertake other appropriate duties as required for the effective operation of the Foundation.
• Undertake wider tasks that are commensurate with the level of the role.

Requirements

• Familiarity with grant making and grant management processes.
• Familiarity with financial concepts around invoicing and grant payments.
• Ability to communicate effectively with others, both verbally and in writing, especially when explaining process.
• Computer literacy.
• Experience of grants administration.
• Experience in financial reconciliations.
• Regular use of database/CRM systems, finance systems and grants management systems.
• Experience using the Microsoft Office suite.
• Familiarity with Salesforce or other grant management systems.
• Some familiarity with health/social care/voluntary sector technical language and organisations.
• Understanding of contract and supplier management.
• Experience working within the charity sector.
• Report development and data analysis skills.
• Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s cultural and behavioural values.
• Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
• Committed to the principle of continuous improvement, with careful attention to detail and due process.
• Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
• Good interpersonal skills and able to effectively liaise with both internal and external communities.
• Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
• Problem solving skills, able to use initiative and actively seeks pragmatic solutions.
• Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail.
• Team player, with an ability to support effective working relationships.
• A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems.

Skills

• Grant management
• Contract management
• Financial administration
• Due diligence
• Reporting
• Database/CRM systems
• Finance systems
• Grants management systems
• Microsoft Office suite
• Salesforce
• Contract and supplier management
• Report development
• Data analysis
• Interpersonal skills
• Communication (written and verbal)
• Listening skills
• Influencing skills
• Problem solving
• Planning and organisation
• Attention to detail

Location

• London
• Hybrid

Work Type

• Fixed Term Contract
• Hybrid

Experience Level

• Senior

Salary/Compensations

• £40,000 / year

Benefits

• Contributory Pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities.
• Agile working, flexible hours, and supportive IT kit.
• Shower facilities and bike lock area.
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme