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About the Role

DACHSER is seeking individuals to join their team and shape the future of logistics. The company emphasizes that employees are the key factor to their success, aiming to create the world's most intelligent combination and integration of logistics network competencies.

Responsibilities

• Manage and shape smooth workflows according to daily business requirements.
• Lead, develop, and coach a team of five employees, including support with recruitment, onboarding, and regular feedback.
• Coordinate the International Outbound Planning group regarding service and vacation planning.
• Responsibility for the personal and professional development of the group, including regular feedback.
• Prepare and conduct team meetings.
• Further develop and optimize processes in International Outbound Planning and cross-departmental collaboration.
• Develop and monitor relevant KPIs, including proactive initiation of countermeasures.
• Responsibility for achieving agreed-upon goals.
• Support training within the branch.

Requirements

• Completed vocational training as a Kaufmann (m/f/d) for freight forwarding and logistics services or comparable training, plus relevant professional experience in dispatch and preferably team leadership.
• Strong knowledge of freight forwarding processes, KPIs, and quality management.
• Very good German language skills (min. C1) and preferably English (B2); other foreign languages are an advantage.
• Very good MS Office 365 skills.
• Hands-on mentality.
• Success-oriented and independent work style.
• Strong customer and service orientation.
• Team player with high social competence and empathy.

Skills

• Dispatch
• Team Leadership
• Freight Forwarding Processes
• KPIs
• Quality Management
• MS Office 365
• Customer Service
• Social Competence
• Empathy

Location

• Berlin
• Schönefeld

Work Type

• Full-time
• Part-time
• Permanent

Experience Level

• Professional experience in dispatch
• Preferably team leadership experience

Education Level

• Vocational training as Kaufmann (m/f/d) for freight forwarding and logistics services or comparable training

Benefits

• Secure job with a permanent contract
• Working hours Monday to Friday, 39-hour week with minute-by-minute time tracking
• Comprehensive onboarding and further training opportunities (DACHSER Academy)
• 28 days of vacation, plus December 24th and 31st as non-working days
• Entitlement to 3 consecutive weeks of vacation
• Vacation bonus of €360 and performance-related bonus starting from the 2nd year of employment, as well as other voluntary benefits like Christmas bonus
• Subsidized meals in the company's own canteen with an outdoor break area
• Employer-financed pension plan and provision of investment assets
• Company-owned, free parking space
• Option for a company bike

About the Company

• DACHSER is a sustainably growing family company.
• The company operates in a future-oriented industry.
• Logistics is a people business.

Equal Opportunity

• At Dachser, all people are welcome.
• Diversity and equal opportunities are an integral part of our corporate culture.
• We understand the uniqueness of each individual, and thus the diversity of our teams, as a driving force for our daily work and innovations.