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About the Role

The Osborne Association seeks a part-time mentor for the Elder Reentry Initiative (ERI) team. This role provides targeted mentorship to older adults (aged 50+) transitioning from incarceration back into the community, utilizing the Critical Time Intervention (CTI) model for structured, time-limited case management. The goal is to combat institutionalization, foster reentry stability, and ensure successful reintegration into the community.

Responsibilities

Collaboratively manage a caseload of approximately 16 older adult participants, guiding them through the structured phases of Critical Time Intervention to promote successful reentry.
Collaborate with the clinical team to complete comprehensive evaluations and implement individualized Phase Plans targeting 1-3 specific areas for stability, such as housing or substance use treatment.
Actively connect participants to community-based partners and accompany them to initial appointments to ensure seamless transitions fostering the participant's self-advocacy.
Utilize motivational interviewing, and a strengths-based and trauma-responsive approach, provide guidance and social support during the reentry period.
In collaboration with the team, provide on-call crisis support, at times after hours or on weekends.
Occasionally assist participants during appointments that at times may begin before 8:00 AM or after 5:00 PM on weekdays.
Participate in weekly CTI team supervision meetings and collaborate with the Care Manager, Clinical Social Worker, and Clinical Supervisor to review caseloads, adjust service plans, and ensure strict fidelity to the CTI model.
Develop and maintain proactive relationships with community-based agencies and specialized service providers to expand the network of resources available to aging reentrants.
Maintain rigorous, timely documentation within electronic tracking systems, including daily progress notes, Phase Plans, and closing notes, ensuring all contractual program evaluation metrics are met.
Attend assigned professional development trainings and maintain in-person attendance to effectively collaborate with co-workers.
Embody the Osborne Association's mission and core values, demonstrating a commitment to anti-racist and restorative justice frameworks.
Demonstrate the highest level of empathy and customer care while utilizing a trauma-responsive approach.
Explain and model expected behaviors and interpersonal skills, providing behavior-specific, constructive feedback to participants, using Motivational Interviewing techniques.
Perform other duties as assigned to continually support the program's ultimate goals.

Requirements

Associate’s Degree in Communications, Human Services or a related field; in lieu of a degree, high school diploma or equivalent with a minimum of 1-2 years of professional experience in mentorship, counseling, case management, or providing transitional support services.
Strong organizational and time-management skills, with the ability to maintain accurate, timely clinical documentation and data entry.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
Ability to work in teams and collaborate effectively with people in different functions and at different levels of the organization.
Ability to take the initiative and drive for results.
Excellent assessment, treatment planning and problem resolution skills.
Ability to work a flexible schedule, including participating in team rotations for on-call crisis support or local travel to assist with release days.
Ability to travel locally.
Experienced working with culturally diverse populations, particularly older adults (50+) and/or individuals with high geriatric and complex medical needs, is strongly preferred.
Familiarity with evidence-based practices, including Motivational Interviewing and Trauma-Informed Care.
Knowledge of the Critical Time Intervention (CTI) model is a plus.
Bilingual (English/Spanish) proficiency is highly preferred.

Skills

Motivational Interviewing
Strengths-based approach
Trauma-responsive approach
Communication
De-escalation
Team collaboration
Assessment
Treatment planning
Problem resolution
Time-management
Documentation
Data entry
Microsoft Office Suite
Google Workspace

Location

Community

Work Type

Part-time
28 hours per week

Experience Level

1-2 years of professional experience (if no degree)

Education Level

Associate’s Degree in Communications, Human Services or a related field
High school diploma or equivalent

Salary/Compensations

$27.47/hr

Benefits

Participation in 403(b)
New York State Paid Sick Leave
Career development through ongoing training
Individual development plans
Opportunity for job advancement and promotions

About the Company

The Osborne Association serves individuals, families, and communities affected by the criminal justice system.
Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive.
We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.
We are guided by core values and shared beliefs: honoring everyone's capacity to change, celebrating our shared humanity, being united in our pursuit of justice and equity, taking all possible steps to keep our commitments, and advocating for people and principles with fierce and tenacious determination.

Equal Opportunity

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor.
All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category.
The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.