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About the Role

The Events Operations and Venues Manager is responsible for the day-to-day operational management of Events-run venues and the delivery of safe, efficient and high-quality event environments across multiple parks, community venues and outdoor event sites. This position leads on operational logistics, facilities management and on-site delivery, ensuring venues are compliant, well-presented and fully prepared to support a diverse programme of events.

Responsibilities

Line manage Duty Managers and oversee the wider casual workforce including Event Assistants, Security, Caretakers and Cleaners
Lead Recruitment, onboarding and ongoing training of casual staff
Ensure appropriate staffing levels and skill mix across all events and venues taking responsibility for the rota system
Ensure effective coordination of rotas and cross-team event activity
Lead the day-to-day operational management of all Events-run venues
Ensure venues are compliant, safe, well-presented and fit for purpose
Coordinate planned and reactive maintenance with central operations teams
Oversee venue equipment procurement and asset management
Manage venue contractors and oversea repair works in Event spaces
Contribute to twice-yearly Council H&S audits
Support the Head of Events and Production Team in delivering Enable-Produced Events
Provide hands-on operational leadership during live events
Deliver full event management of ad hoc or operationally complex events where required
Lead on Health & Safety across Events and Venues operations
Own and continuously improve operational H&S frameworks, policies and safe systems of work
Work alongside the Operations team to ensure venue Risk Assessments are robust and up to date and operationally effective for event spaces
Oversee contractor compliance including RAMS, insurance and method statements
Quality assure weekly, monthly and event-specific H&S inspections
Contribute to audits, investigations and incident reviews
Embed a proactive safety culture across the Events Team
Represent the Events Team on operational and Health & Safety matters, coordinating with central Operations and Council stakeholders as required
Manage operational budgets and monitor expenditure
Update and reconcile supplier costs and credit card logs
Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required
Assist with contractor invoice processing and ensure timely follow-up where required
Contribute to budget forecasting and cost control
Ensuring all timesheets for casual staff are accurate and processed on time
Managing supplier performance against SLA’s, monitoring cost control and value for money
Carrying out other duties/ projects as directed by the Head of Events

Requirements

Proven venue or events operations experience
Highly organised, detail-orientated and confident working in a hands-on environment
Willing to set up spaces, solve problems in real time and step in wherever needed to ensure events run smoothly
Thrives in a fast-paced environment, thinks on their feet and brings a proactive, positive and collaborative approach to operational delivery
Previous venue management experience
Previous line management experience
Previous project management experience
Demonstrable experience of writing Standard and Emergency Operating Procedures
Competence using a range of office software, including outlook, excel and databases
Excellent written skills with a high level of confidence speaking to people on the phone
Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines
Strong interpersonal skills with the ability to build working relationships
Ability to work independently while operating within the wider team structure
Confident driver with clean driving licence
Able to work flexible hours including weekends, early mornings and late nights
Basic DBS check required

Skills

Venue management
Events operations
Line management
Project management
Standard and Emergency Operating Procedures writing
Office software (outlook, excel, databases)
Written communication
Verbal communication
Organisational skills
Interpersonal skills
Teamwork
Independent work
Driving

Location

Battersea Park, Wandsworth, Southfields

Work Type

Full Time
Permanent
Flexible working

Experience Level

Experienced

Salary/Compensations

£39,000 - £42,000 per annum

Benefits

30 days of annual leave (plus 8 bank holidays)
Life Insurance
Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
A variety of social and wellbeing activities each month
Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour)
Gym Membership

About the Company

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities.
We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best.

Equal Opportunity

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer.
We value diversity and encourage applications from candidates from all backgrounds.
We believe that the more inclusive we are, the better our work will be.