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About the Role
This role involves collaborating with influential partners to build strategies for growth and innovation. We are seeking an experienced, self-starting account manager who thrives in ambiguity and is passionate about sellers, people, and shaping the future of e-commerce.
Responsibilities
- Develop and nurture strong seller relationships through a consultative approach.
- Understand sellers' businesses, growth opportunities, marketing needs, and provide executive coaching.
- Grow seller businesses with clear, data-driven recommendations aligned with company goals.
- Manage a targeted book of business and develop short and long-term strategies for sustained success.
- Drive in-quarter business growth and product adoption.
- Partner with cross-functional teams to share seller insights and learnings.
- Advocate for sellers' needs, articulating business and revenue impact to unlock growth.
- Perform project management on cross-functional initiatives and drive projects to successful outcomes.
Requirements
- 5+ years of experience in sales and/or account management, specifically working with top business partners, streamers, and/or creators.
- Fluent in German & English (written & spoken) with a deep understanding of the DACH Market.
- Specific knowledge of Salesforce, AirTable, Sigma, and other account management tools.
- Strong project management, organization, and stakeholder engagement skills.
- Ability to multitask and lead multiple projects in parallel.
- Experience in planning and leading strategic initiatives in partnership with cross-functional teams.
- Exceptional interpersonal skills and ability to build strong relationships based on trust and respect.
- Must live within 80 km/50 miles of our Berlin/London hub.
Skills
- Sales
- Account Management
- Salesforce
- AirTable
- Sigma
- Project Management
- Organization
- Stakeholder Engagement
- Strategic Planning
- Interpersonal Skills
Location
- Remote
- Berlin hub
- London hub
Work Type
- Remote
- Hybrid
Experience Level
- 5+ years
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement & Pension plans internationally
- Monthly allowance to dogfood the app
- 16 weeks of paid parental leave + one month gradual return to work
About the Company
- Whatnot is the largest live shopping platform in North America and Europe.
- We enable anyone to turn their passion into a business and bring people together through commerce.
- We are one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes.
- We are a remote co-located team with hubs across the US, UK, Ireland, Poland, Germany, and Australia.
- We move fast, stay close to our users, and focus on the work that drives the most impact.
Equal Opportunity
- Whatnot is proud to be an Equal Opportunity Employer.
- We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.
- We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.