About the Role
Professional level sales position responsible for the profitable growth of the commercial business through customer retention and growth. This role requires expert knowledge of automotive systems and parts, the ability to source from various channels, and to direct drivers for timely delivery. The position partners with the GM to manage team members.
Responsibilities
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Provide day-to-day supervisory support for Team Members
- Collaborate with GM on coaching and developmental needs for Team Members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
Requirements
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Advanced solution, project and product quality recommendation ability
- Ability to source from numerous places including special order, FDO, second source, etc.
- Advanced selling skills for commercial customers
- Ability to multi-task and remain organized
- Effective communication, listening and problem solving skills
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
- Ability to work an assortment of days, evenings, and weekends as needed
- A minimum of 3 years of prior automotive parts experience preferred
- Proven sales ability with past experience in fulfillment of customer transactions
- Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
- ASE certification preferred, but not required
- Ability to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
- Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
- Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus
Skills
- Automotive systems knowledge
- Parts knowledge
- Sales
- Customer service
- Supervisory skills
- Team management
- Communication
- Problem-solving
- Organizational skills
- Microsoft Word
- Microsoft Excel
- Basic math skills
- Ability to read and interpret documents
- Ability to follow instructions
- ASE P2 certified or ASE ready equivalent
Location
- Onsite
Work Type
- Full-time
Experience Level
- 3+ years of prior automotive parts experience preferred
- Experience leading teams
Education Level
- High school diploma or general education degree (GED)
Salary/Compensations
- $20.75 - $23.09 USD per hour
Benefits
- Comprehensive health and wellness benefits program
About the Company
- Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.
Equal Opportunity
- We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
