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About the Role

As a Practice Assistant, you will act as a trusted business support partner to Partners and fee earners, providing proactive, high-quality administrative, organisational and client service support. You will take ownership of workflows from inception through to completion, collaborating with wider support teams to ensure exceptional service delivery.

Responsibilities

• Build strong working relationships with Partners, fee earners and clients, acting as a trusted point of contact.
• Manage client communications professionally and efficiently, handling queries, calls and correspondence where appropriate.
• Maintain an excellent understanding of key clients, their requirements and relationship protocols.
• Support business development initiatives, including client events, tenders, pitches, directory submissions and presentations.
• Work closely with Business Development teams to maintain accurate client and contact information within the firm's CRM system.
• Support fee earners in maintaining professional profiles, credentials and business development materials.
• Proactively manage complex diaries, meetings, travel arrangements and scheduling requirements.
• Coordinate meeting logistics, prepare agendas, circulate papers and follow up on actions.
• Open and close client matters, ensuring compliance requirements are completed accurately and on time.
• Monitor key client and matter deadlines, ensuring all actions are tracked and progressed appropriately.
• Prepare, format and quality-check a range of legal and business documents using firm systems and document production resources.
• Produce reports, presentations, spreadsheets and client-facing materials to a high standard.
• Assist with the organisation of internal and external events, seminars, training sessions and conferences.
• Manage email inboxes, correspondence and documentation, ensuring matters are appropriately prioritised and actioned.
• Take ownership of work allocation and task management, ensuring deadlines and service standards are consistently achieved.
• Coordinate support from wider business services teams, including Document Production and administrative support functions.
• Maintain accurate client and matter information within firm systems and databases.
• Assist with the management of virtual data rooms and client documentation throughout matter lifecycles.
• Undertake online filings, searches and administrative submissions where required.
• Ensure compliance with firm policies, procedures and client-specific requirements at all times.
• Collaborate effectively with Practice Assistants, Team Assistants and other Business Services teams to deliver a seamless service.
• Provide support and cover for colleagues as required.
• Contribute positively to team initiatives, process improvements and best practice sharing.
• Attend team meetings and maintain effective communication with Legal Support Managers and stakeholders.
• Support the development of a collaborative, client-focused and high-performing team culture.

Requirements

• Previous experience in a legal, professional services or corporate support environment.
• Proven ability to provide high-level administrative and organisational support to senior stakeholders.
• Strong client service mindset with a commitment to delivering an exceptional experience.
• Excellent communication and interpersonal skills, with the ability to build effective working relationships at all levels.
• Ability to manage multiple priorities and deadlines while maintaining a high level of accuracy.
• Strong problem-solving skills with the ability to use initiative and exercise sound judgement.
• Highly organised with excellent attention to detail.
• Ability to work both independently and collaboratively within a team environment.
• Professional, discreet and able to handle confidential information appropriately.
• Positive, adaptable and proactive approach to work.

Skills

• Advanced Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
• Experience using document management and case management systems.
• Strong document production, formatting and quality control capabilities.
• Experience using CRM systems and maintaining client data.
• Confidence in learning and adopting new technologies and systems.

Location

• London

Work Type

• Full time
• Hybrid

About the Company

• When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide.
• Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm.
• We work as one, excel with clients, celebrate difference and act boldly.
• We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves.
• We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities.
• We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

Equal Opportunity

• Clyde & Co is proud to be an equal opportunities employer.
• Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work.
• Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.