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About the Role

Provides in-home support and emergency response services to clients in the home support and assisted living environment.

Responsibilities

• Applies client-centred approach and respects client's wishes, rights, dignity, autonomy and needs when providing in-home support services.
• Provides high quality support services in accordance with care plan, organization's mission and legislated and regulatory standards (e.g. personal care, homemaking, meal services, social activities, escorting, shopping, etc.).
• Responds promptly to clients' emergencies and takes appropriate actions (e.g. medical, non-motion sensor).
• Provides accurately and timely reports of client's condition verbally and documents as appropriate.
• Maintains complete and up-to-date client's progress report and accurate statistics of service.
• Works closely with caregiver to provide optimal care for clients and provides emotional support and relief to caregiver.
• Assists in daily and special social activities.
• Assists in maintaining clients' information database.
• Assists in mass program/activities such as fire drills and preventive maintenance programs, as required.
• Complies with risk management policy for health and safety and infection control.
• Keeps up-to-date with developments and best practices in the field.
• Performs other duties as assigned.

Requirements

• Graduate of an approved and recognized Personal Support Worker course in Ontario, or equivalent.
• Current CPR & First Aid Certificate.
• Registration with Health and Supportive Care Providers Oversight Authority (HSCPOA) preferred.
• Client-centred care focus with strong customer service and interpersonal skills.
• Demonstrated ability to take initiative, problem-solve and time manage.
• Ability to work independently as well as be an active, positive team player.
• Satisfactory Police Vulnerable Sector Screen result.
• Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Skills

• Computer literacy (MS Office).
• Basic knowledge of Alayacare, Workday an asset.
• Ability to communicate in English and Chinese.

Location

• Greater Toronto and Mississauga area

Work Type

• Permanent Night Shift
• Weekends
• Short shifts
• May be required to work an alternate shift(s) to meet operational needs (e.g., emergency, training, accommodation, etc.) as per scheduling practices
• Regular travel

Education Level

• Graduate of an approved and recognized Personal Support Worker course in Ontario, or equivalent.

Salary/Compensations

• $20.70 - $24.35

Benefits

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

About the Company

• Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development.
• Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process.
• Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.
• This job is posted to fill an existing vacancy.

Equal Opportunity

• Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.