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About the Role

Titan Wealth is seeking an experienced and commercially minded payroll transformation leader to undertake a critical programme of payroll review, remediation and transformation across the Group. This is a hands-on leadership role requiring an individual who can operate strategically whilst also driving operational improvements and delivering tangible outcomes.

Responsibilities

• Lead a comprehensive review of the existing payroll function, operating model, governance framework and supporting technology.
• Assess payroll processes, controls, systems, policies and provider arrangements to identify risks, inefficiencies and opportunities for improvement.
• Design and deliver a payroll transformation roadmap focused on strengthening governance, improving controls and creating a scalable operating model.
• Drive change across payroll operations whilst ensuring continuity of service and payroll accuracy.
• Establish a future-state payroll function capable of supporting Titan's continued acquisition strategy and international growth.
• Provide strategic and operational leadership to the payroll function.
• Oversee payroll delivery for UK employee population of approximately 1,082 employees.
• Oversee payroll delivery for South Africa employee population of approximately 59 employees.
• Ensure payroll is delivered accurately, on time and in line with all legislative and regulatory requirements.
• Lead the payroll team through a period of change whilst maintaining operational effectiveness.
• Establish clear accountability, service standards and performance expectations.
• Conduct a comprehensive assessment of payroll team capability, capacity, skills, performance and future requirements.
• Evaluate whether the current payroll structure is fit for purpose and capable of supporting the Group's future growth and acquisition strategy.
• Review current roles, responsibilities and operating practices across the function.
• Design and recommend an optimal future-state payroll team structure, including roles, responsibilities, reporting lines and succession planning.
• Identify capability gaps and implement development plans to strengthen payroll expertise across the team.
• Coach, mentor and develop team members to improve performance, capability and long-term sustainability.
• Ensure the payroll function is appropriately resourced and structured to support future growth and international expansion.
• Conduct a comprehensive review of payroll controls, governance arrangements and compliance frameworks.
• Identify and close control gaps, process weaknesses and operational risks.
• Implement robust payroll controls, approval frameworks and audit trails.
• Establish documented procedures, policies and governance standards across all payroll activities.
• Ensure payroll operations are fully evidenced, controlled and capable of supporting internal and external audit requirements.
• Develop payroll governance reporting and metrics for senior leadership.
• Lead the review and resolution of existing payroll compliance issues, including correction of historical P11D errors and associated reporting requirements.
• Review payroll-related tax and benefits processes to ensure compliance with HMRC obligations and regulatory requirements.
• Implement sustainable controls and governance processes to minimise future compliance risks.
• Work closely with Finance, HR, Reward and external advisers to ensure all compliance matters are appropriately addressed and documented.
• Establish clear ownership and accountability for payroll compliance activities across the Group.
• Design and document a future-state Group payroll operating model.
• Develop a payroll consolidation strategy across acquired businesses and jurisdictions.
• Create a scalable framework that supports future acquisitions and integration activity.
• Define the target operating model for managing international payroll operations.
• Establish governance and oversight arrangements for in-country payroll providers supporting jurisdictions outside the UK.
• Define service standards, controls, reporting requirements and performance management standards for payroll providers.
• Ensure the operating model balances efficiency, governance, scalability and employee experience.
• Review payroll systems, integrations and the wider payroll technology landscape.
• Partner with HR Operations to ensure employee data is maintained within HiBob as the single source of truth across the Group.
• Establish appropriate controls and governance around data flows between HR systems and payroll platforms.
• Optimise payroll reporting, automation and system utilisation.
• Identify opportunities to improve efficiency through technology and process enhancements.
• Leverage previous experience across multiple payroll platforms to implement best-practice solutions.
• Design a payroll framework capable of supporting Titan's ongoing acquisition strategy.
• Develop payroll integration strategies for acquired businesses.
• Establish repeatable processes, controls and governance that support future acquisitions.
• Design oversight arrangements for payroll delivery in jurisdictions outside the UK, delivered through local payroll providers.
• Support due diligence, integration planning and payroll transition activity where required.
• Ensure local compliance requirements are maintained whilst achieving Group-wide governance and reporting standards.
• Develop a Group payroll reporting framework covering governance, compliance, controls and operational performance.
• Establish payroll metrics, service measures and management information reporting.
• Create meaningful global payroll reporting that provides visibility across all jurisdictions.
• Develop dashboards and reporting to support decision-making by senior leadership.
• Deliver regular updates on transformation progress, risks, issues and outcomes.

Requirements

• Extensive experience leading large-scale payroll transformation programmes.
• Proven experience operating at Head of Payroll, or equivalent senior management level.
• Strong expertise in UK payroll legislation, governance, controls and compliance.
• Demonstrable experience leading remediation and control improvement programmes.
• Experience designing and implementing payroll operating models.
• Experience managing multi-jurisdiction payroll operations.
• Experience supporting payroll integration following mergers and acquisitions.
• Strong leadership capability with experience managing, developing and restructuring payroll teams.
• Ability to operate effectively at both strategic and operational levels.
• Experience working across multiple payroll platforms and technologies.
• Excellent stakeholder management and influencing skills.
• Experience delivering change within complex, multi-entity or high-growth organisations.
• Strong expertise in payroll systems
• UKP knowledge and a strong understanding of the interaction between UKP and HiBob (to help improve data accuracy, reduce duplication of effort, and streamline payroll processes)
• Experience using HiBob is highly desirable.
• Experience in a private equity-backed, acquisitive or high-growth organisation is highly desirable.
• Financial services, professional services or regulated industry experience is highly desirable.
• Experience managing international payroll providers and outsourced payroll arrangements is highly desirable.

Skills

• Payroll Transformation
• Payroll Operations
• Team Leadership
• Governance
• Controls
• Compliance
• Operating Model Design
• Stakeholder Management
• Change Management
• UK Payroll Legislation
• Multi-jurisdiction Payroll
• Mergers & Acquisitions
• Payroll Systems
• HiBob
• UKP

Location

• UK
• South Africa

Work Type

• Hybrid working

Experience Level

• Senior management level
• Head of Payroll

Salary/Compensations

• Competitive salary

Benefits

• Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
• 25 days Annual Leave + public holidays
• Buy and sell holidays up to 5 days
• Office Christmas close (3-days)
• Private medical insurance
• Group life insurance
• Income protection insurance
• Further education and training support
• Discretionary performance related bonus
• Confidential Employee Assistance Programme
• 2 days per year for voluntary work
• Flexible benefits

About the Company

• Titan Wealth is a fast-growing wealth management business, both in the UK and internationally.
• It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions.
• We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term.
• Our employees are talented people, distinguished by excellence.
• We recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors.
• We are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile.
• We need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement.

Equal Opportunity

• The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation.
• We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members.
• We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.