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About the Role

The Career Manager is a human resources specialist focused on the career development of 75 to 100 active professionals in international operational positions. This role provides career counselling, training, and support to help International Mobile Staff (IMS) reach their full potential within the organization, aligning opportunities with MSF Canada's strategic plan and HR needs.

Responsibilities

• Plan, support, and advise on the professional development and individual growth of Canadian International Mobile Staff (IMS) within the global MSF organisation.
• Assert the Duty of Care of the organisation toward IMS in all aspects and steps of their career with MSF.
• Build and maintain a healthy HR pyramid that fulfils the organisation’s needs of today and tomorrow.
• Provide support and guidance to other MSF Canada and OE departments involved with IMS employee life cycle management.
• Participate actively in the induction of newly recruited IMS.
• Participate in the maintenance of MSF Canada International HR tools, policies, and procedures pertaining to the management and development of IMS and develop new ones when required.
• Analyze and scale IMS external work experiences according to the MSF International Grading Framework.
• Ensure compliance of our contracts and procedures for IMS with MSF-Canada and MSF International HR policies.
• Promote connectiveness to the social mission among MSF Canada employees by identifying and facilitating access to IMS with relevant experiences for BBLs, webinars, communications, media, or fund-raising purposes.
• Participate in the International HR department reporting and planning.
• Contribute to a healthy working environment at MSF Canada and in MSF’s mission.

Requirements

• Minimum 2 years of MSF (or similar INGO) international experience, ideally in Coordination roles.
• Prior experience in talent management, preferably in an international setting or with a diverse team.
• Demonstrated ability to effectively communicate, understand, and empathize with others.
• Demonstrated computer skills, including MS Office applications.
• Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

Skills

• Talent Management & development skills
• Keen eye for spotting high potential talents
• Understand the IMS deep motivations and ambitions in their career
• Ability to build trust and relationships
• Understand the mechanic of interactions between key stakeholders in the placement process, considering the inherent international dimension (cross-cultural, time zones, several level of decision-making)
• Emotional intelligence
• Capacity to be aware of, control and express one’s emotions and the ability to recognize emotions in others
• Handle interpersonal relationship judiciously and empathetically to forge trusted & sustainable relationships with IMS at individual levels
• Comprehensive vision of MSF structure
• Understand the inner workings, various structures, cultures and distribution of powers within MSF as a whole, and apply this knowledge to best support IMS and to address the many HR challenges of the movement
• Be able to explain MSF structure, culture, and values in a clear and understandable way
• Understands the mechanics of the interactions between MSF entities (missions, projects, OEs & partner sections)

Location

• Canada

Work Type

• Hybrid model: a minimum 40% presence in an MSF Canada officer per week.
• Regular hours Monday to Friday (9 a.m.–5 p.m., core hours 10 a.m.–3 p.m.); occasional evenings or weekends.

Experience Level

• Minimum 2 years of MSF (or similar INGO) international experience

Education Level

• University Degree/Diploma in Human Resources Management or related work experience

Benefits

• Comprehensive group insurance (health, dental, life, AD&D, prescriptions, etc.)
• 5% RRSP contribution (no matching required)
• 4 weeks’ vacation annually
• Health Spending Accounts
• Flexible work hours
• Annual Professional Development budget
• Employee & Family Assistance Program (EFAP)

About the Company

• At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality.
• We go where people’s medical needs are greatest.
• These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
• Our work is guided by the humanitarian principles of impartiality, neutrality, and independence, rooted in universal medical ethics.
• We bring these principles to life through the way we treat each other, work, and relate to the global MSF movement: Respect, Integrity, Inclusion – fostering a workplace grounded in equity and belonging; Discovery, Learning, Boldness – embracing curiosity, innovation, and courageous action; Impact, Transformation, Shared Responsibility – driving meaningful change and collective accountability.
• These values shape our culture and guide everything we do to uphold MSF’s social mission.

Equal Opportunity

• MSF is committed to preventing abuse, inappropriate behavior, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.
• Any questions or concerns regarding accommodation and accessibility may be addressed to Human Resources.