Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Accommodates guests of the hotel by performing various guest service duties.
Responsibilities
- Greets, registers, and assigns rooms to guests
- Handles confidential information, including guest records, with a high degree of integrity
- Promptly and effectively deals with guest requests and complaints
- Answers and routes calls as appropriate; takes guest messages with accuracy
- Responsible for cash drawer contents and transactions during shift
- Maintains accurate records including cash flows, registration card, reservation cards, and property walks
- Assists with sales and marketing efforts as directed by the General Manager
- Offers and properly handles requests for wake-up calls
- Records pertinent guest information in the pass-on log
- Replenishes continental breakfast as needed and keeps area clean
- Ensures common area/lobby is clean
- Performs laundry functions as directed
- All other duties as assigned
Requirements
- Ability to handle confidential information, including guest records, with a high degree of integrity
- Ability to answer and route calls as appropriate; takes guest messages with accuracy
- All other duties as assigned
Skills
- Customer service
- Hospitality
- Guest experience
- Integrity
- Accuracy
Location
- Austin
Work Type
- Part Time
Experience Level
- 0 – 1+ year of customer service experience
Education Level
- High School degree or better
Salary/Compensations
- $16 - $17 hour
Benefits
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid vacation
About the Company
- Austin TownePlace Suites