About the Role
Be the Spark! Join our passionate Health &Fitness team and help us to achieve great things in our community! The YMCA of Greater Toronto is a charity offering opportunities for personal growth, community involvement and leadership. The Oshawa Mary Street YMCA are one of nine full service health and fitness centres across the Greater Toronto area. The Centre provides a full range of services and community programs to more than 6,000 members, including children, youth and adults, who represent the diversity of Toronto and its communities.
Responsibilities
- Deliver programs, including mYfitness, and assist participants in the individual conditioning area with a focus on building and facilitating relationships
- Provide overall support to Member experience in Conditioning areas (including Membership Plus if applicable) as needed, ensure workout areas are maintained, and respond to member requests or concerns
- Clean and maintain equipment during shifts and report any repairs or work orders to supervisor
- Conduct Program area counts, take attendance and inventory checks as required
- Ensure that outstanding programs are provided for all members; YMCA Individual Conditioning Best Practices (as outlined by Priority S.A.M.) are followed
- Recruit and mentor volunteer instructors for Individual Conditioning
- Deliver Personal Training sessions in small group and one-on-one format in a manner that is consistent with YMCA standards, mission, values, goals and practices, including Priority Sam Standards
- Ensure appropriate policies and procedures are implemented and monitored to ensure safe and effective member and volunteer participation.
- Prepare and set up program equipment/rooms and clean and tidy up equipment/rooms after use, reporting any repairs to supervisor.
- Organize and administer a case management approach in managing relationships with participants and ensure they are comfortable and successful in the program to assist them to achieve their personal health goals.
- Utilize systems and technologies available in the YMCA to deliver Personal Training and track required information
- Track client attendance
- Manage client and potential client communication in a timely and professional manner, adhering to best practices as determined by YMCA policies and procedures
- Provide reports and additional information to supervisor when requested
- Build relationship with members and seek opportunities to share the YMCA story and educates members and guests on the YMCA as a Charity.
- Develop a rapport with volunteers and other staff, building positive relationships
- Help members to achieve their personal health and fitness related goals by referring them to various programs and services as appropriate (e.g. mYfitness, Personal Training)
- Provide information about and encourages participation in other YMCA areas and programs, such as group fitness classes, sports, children’s programs or other services in the building (Employment, Child Care) or assist members in finding answers to questions by referring them to correct sources
- Ensure qualifications and certifications as required by the YMCA and regulatory standards are current at all times.
- Actively participate in scheduled training, meetings and special events.
- Perform other related duties to fulfill commitment to quality programs for all members as assigned from time to time by supervisor.
Requirements
- Enrolled in or completion of a University or College program, majoring in Kinesiology, Physical Education, Recreation Leadership or related field preferred.
- Certified Personal Trainer and/or YMCA Personal Training Certification (or equivalent)
- University or College program, majoring in Kinesiology, or related field equivalent an asset
- Previous experience in developing individual fitness programs and coaching individuals to achieve results
- Ability to instruct various group fitness classes an asset
- Sales and/or customer service experience, preferably in a membership/client based environment an asset
- Excellent written communication skills
- Ability to encourage and motivate members, and volunteers, acknowledge and appreciate achievements and contributions
- Current certification in Standard First Aid and CPR C level C
- Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members, staff and volunteers
- Commitment to diversity, equity, inclusion and building a sense of belonging
- Flexibility regarding work schedules, including days, evenings and weekends
- Commitment to the YMCA’s Mission, Vision and Values
- Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
- YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter
- Job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required.
- The YMCA only considers applicants who are legally entitled to work in Canada.
Skills
- YMCA Group Fitness Leaders Certification an asset
- Enrolled in or completion of Personal Training certification an asset
- Sales and/or customer service experience
- Excellent written communication skills
- Ability to encourage and motivate members, and volunteers
- Ability to acknowledge and appreciate achievements and contributions
- Standard First Aid and CPR C level C
- Interpersonal skills
- Relationship building skills
- Communication skills
- Ability to establish rapport with members, staff and volunteers
- Flexibility regarding work schedules
Location
- Cooper Koo YMCA HF
Work Type
- Hourly Contract for 12 months
- 10 hours
Experience Level
- Programs Representative – Individual Conditioning
- Personal Trainer
Education Level
- University or College program, majoring in Kinesiology, Physical Education, Recreation Leadership or related field preferred.
- University or College program, majoring in Kinesiology, or related field equivalent an asset
Salary/Compensations
- Programs Representative-Individual Conditioning Starting Rate: $18.89/hour
- Personal Trainer Starting Rate: $22.64/hour
Benefits
- YMCA’s total compensation package
About the Company
- The YMCA of Greater Toronto is a charity offering opportunities for personal growth, community involvement and leadership.
- The Oshawa Mary Street YMCA are one of nine full service health and fitness centres across the Greater Toronto area.
- The Centre provides a full range of services and community programs to more than 6,000 members, including children, youth and adults, who represent the diversity of Toronto and its communities.
- The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities.
- We are committed to helping our employees reach their full potential and are recognized as a great place to work.
- We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.
- Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors.
- Learn more in our 2020–2025 strategic plan, Ignite the Light, which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.
Equal Opportunity
- The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging.
- We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team.
- As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.
- If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.
