About the Role
Shine is seeking a Senior Programme Manager to orchestrate the delivery of critical cross-team banking outcomes, including market launches, core infrastructure migrations, and major regulatory programmes. This senior, highly autonomous role requires aligning multiple product domains, operational teams, regulatory stakeholders, and strategic providers to ensure successful delivery within fast-moving fintech environments.
Responsibilities
- Orchestrate end-to-end banking programmes from outcome definition to execution across Product, Tech, Legal, Compliance, Ops, and vendors.
- Define clear success metrics, establish benefit owners, and conduct post-launch reviews to evaluate long-term impact.
- Protect hard regulatory/market dates by managing scope while keeping compliance, security, and operational guardrails intact.
- Drive incremental, sliced delivery along the critical path to de-risk launches and avoid big-bang releases.
- Partner with Product leadership to prioritize concurrent programmes and make trade-offs transparent.
- Own overall launch and operational readiness (runbooks, support models, migrations, rollbacks, communications, and monitoring).
- Align cross-functional teams through clarity and trust rather than formal authority.
- Deliver concise, decision-oriented status reporting for leadership and Steering Committees.
- Facilitate workshops designed strictly for fast decision-making rather than status recaps.
- Maintain real-time visibility across team, vendor, and regulatory dependencies to anticipate second-order risks early.
- Explicitly manage key vendor integrations (milestone alignment, risk visibility, cutover plans, and clear ownership boundaries).
- Partner with SMEs and Legal to identify risks early and execute concrete contingency plans.
- Resolve blockers directly with teams; escalate only when genuinely stuck, always bringing a recommended decision.
- Rely on minimal, high-impact artifacts (clear goals, live dependency maps, honest risk registers) over heavy documentation.
- Offer lightweight templates and playbooks as opt-in services to product teams, not forced governance.
- Run action-oriented retrospectives that result in concrete operational improvements.
- Establish clear decision rights so teams know what to resolve locally versus what requires escalation.
- Use governance strictly to accelerate execution and remove roadblocks.
Requirements
- 7+ years experience in Programme Management, PMO, or Chief of Staff roles within product-driven tech, banking, or fintech environments.
- Proven execution of complex, cross-functional initiatives (e.g., core infrastructure or international market expansion).
- Skilled in incremental delivery, rolling-wave planning, fixed deadlines, and evidence-based scope shifts.
- Ability to map complex dependencies across internal teams, third-party vendors, and regulators.
- Ability to protect the critical path and cut scope deliberately while maintaining security, compliance, and resilience guardrails.
- Ability to remain steady when deadlines are at risk, defaulting to the lightest process that solves the problem.
- Ability to tailor communications across all organizational levels and run high-efficiency, decision-focused sessions.
- Self-directed operator who produces lean, high-impact artifacts without prompt and avoids process for its own sake.
- Conversant in APIs, data flows, platform migrations, testing, and release readiness.
- Ability to weigh cost of delay, opportunity costs, and capacity constraints when guiding trade-offs.
- Solid understanding of EU financial regulations (PSD2, DORA, ACPR/BaFin/DNB).
- Comfortable partnering with specialized Compliance SMEs.
- Proficient with delivery stacks like Linear, Notion, or equivalent platforms.
- Professional English fluency required.
- French, German, Dutch, or Danish is a plus.
Skills
- Programme Management
- PMO
- Chief of Staff
- Product-driven tech
- Banking
- Fintech
- Complex delivery
- Cross-functional initiatives
- Incremental delivery
- Rolling-wave planning
- Fixed deadlines
- Evidence-based scope shifts
- Systems thinking
- Dependency management
- Risk management
- Prioritization
- Facilitation
- Communication
- Technical literacy
- Commercial awareness
- Regulatory awareness
- Modern tooling
Location
- Amsterdam
- Berlin
- Madrid
- Porto
- Copenhagen
Work Type
- Hybrid (up to 2 remote days per week)
Experience Level
- Senior
About the Company
- Shine is the financial copilot for entrepreneurs and small business owners.
- Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin.
- Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.
- Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
- Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
- We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal.
Equal Opportunity
- We follow the principle of equal treatment to consider all job applicants and do not discriminate based on their gender, sexual orientation, color, racial or ethnic origin, religion, disability, etc. as per applicable law.
