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About the Role

Way Service is seeking an experienced Commercial HVAC Chiller Service Technician for a field-based role supporting customers in the Austin/Central Texas market. The ideal candidate is a self-motivated technician with strong chiller experience, excellent customer communication skills, and the ability to work independently.

Responsibilities

• Troubleshoot, service, repair, and maintain commercial and industrial HVAC systems.
• Work on air-cooled and water-cooled chillers, hydronic systems, pumps, cooling towers, boilers, RTUs, packaged units, and related mechanical equipment.
• Perform preventative maintenance, repairs, routine overhauls, and system diagnostics.
• Service applied equipment in commercial, industrial, institutional, healthcare, data center, and similar environments.
• Communicate clearly with customers, explain technical findings, and deliver professional service.
• Use digital tools to document work, progress, and service recommendations.
• Support team members and mentor junior technicians.
• Participate in ongoing training, including OEM and factory training opportunities.

Requirements

• 10+ years of commercial HVAC experience preferred.
• Strong hands-on experience with air-cooled and water-cooled chillers.
• Experience with centrifugal and screw chillers, chiller controls, preventative maintenance, service work, and overhauls strongly preferred.
• Knowledge of systems 100 tons and above preferred.
• Experience with AHUs, boilers, centrifugal pumps, cooling towers, hydronic loops, large RTUs, and related applied equipment.
• Ability to work independently and dispatch from home across Central Texas.
• Strong safety mindset, customer focus, positive attitude, and reliable work ethic.
• Willingness to travel across the Austin / Central Texas service area.
• EPA 608 Certification required.
• Texas TDLR / TACL technician registration required or ability to obtain if relocating to Texas.

Skills

• Chiller service
• HVAC system maintenance
• Customer communication
• Digital documentation
• Team support
• Mentoring

Location

• Austin, TX
• Central Texas

Work Type

• Field-based
• Full-time

Experience Level

• 10+ years preferred

Education Level

• Trade school completion preferred
• OEM factory training with Carrier, Trane, York, Daikin/McQuay, or similar manufacturers preferred

Salary/Compensations

• $40–$55/hour

Benefits

• Incentive opportunities
• Overtime opportunities
• Rotating on-call duty
• Company vehicle
• Company phone
• Company iPad
• Uniforms
• Fuel/support cards
• Tool support
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid long-term disability
• Vacation pay
• Holiday pay
• Paid training
• Career development
• Advancement opportunities

About the Company

• Way Service, part of The Way Companies, has been serving commercial and industrial facilities since 1918.
• As a fourth-generation company, Way provides commercial HVAC, industrial HVAC, building automation, emergency service, preventative maintenance, and facility solutions across Texas and Louisiana.