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About the Role

The Senior Process Engineer (MSAT) serves as a subject matter expert in large-scale bioprocessing and biomanufacturing, with a specialized focus on Tangential Flow Filtration (TFF), clarification, virus filtration, and Process Analytical Technology (PAT). This role is responsible for delivering advanced technical support, driving thought leadership, and enabling commercial success through deep scientific expertise and customer-centric engagement across the Japanese biopharmaceutical market.

Responsibilities

• Serve as a recognized expert in large-scale bioprocessing, with a focus on TFF, clarification, virus filtration, and PAT technologies across the full bioprocessing workflow.
• Design and execute hands-on process development, scale-up, and implementation work for advanced analytical equipment, following best practice protocols.
• Lead troubleshooting, root cause investigations, and scale-down/scale-up studies related to processes and equipment.
• Collaborate closely with customers' technical and engineering teams to provide consultative and hands-on guidance for CapEx investment projects and facility design, including mass balance calculations.
• Provide complex technical consultation to support clients' capital investment decisions, leveraging scientific knowledge, modeling, and engineering design expertise.
• Deliver thought leadership activities including conference presentations, customer training sessions, and webinars focused on single-use systems, PAT integration, and advanced biomanufacturing equipment.
• Build and maintain trusted partnerships with customers through direct engagement, offering high-level technical support aligned with their long-term equipment and process strategies.
• Ensure high-quality customer communication via teleconferences and face-to-face meetings regarding equipment performance and process details.
• Represent Merck as a technical expert within the commercial organization and drive best-in-class capabilities to enable winning commercial outcomes.
• Proactively capture and share Voice of Customer (VOC) insights with relevant functions including R&D, Franchises, and Commercial teams.
• Collaborate effectively with internal stakeholders including the commercial team and system manufacturing teams to address customer needs and ensure successful deployment.
• Identify and capture commercial opportunities using sales effectiveness tools.
• Drive Merck product adoption, competitive conversion, and seeding wins to ensure business growth and market leadership in Japan.
• Defend Merck's position with customers and provide strategic understanding of customer programs and plans.
• Share technical and process knowledge acquired from customers with associated internal teams to advance commercial opportunities into strategic impact.
• Lead and influence cross-functional teams without direct authority to deliver customer-centric outcomes.

Requirements

• B.S., M.S., or Ph.D. in Chemical Engineering, Biotechnology, or a related engineering or science discipline.
• Minimum 5 years of proven experience in biopharmaceutical technical roles in manufacturing, pilot, and/or laboratory-scale environments.
• Sound knowledge of science and engineering fundamentals, combined with a hands-on, practical sensibility for engineering design.
• Strong experience in the application of scaling and implementation requirements for biopharmaceutical processes.
• Extensive experience in clear and concise communication to diverse audiences in both written and oral formats.
• Commercially astute with a solid understanding of market needs and trends.
• Open-minded, customer-focused, and an effective team player with experience working in multicultural matrix environments.
• Technical mastery of one or more bioprocess applications, including process requirements, best practices, and industry standards.
• Functional knowledge and experience in the use of process controls, biopharma automation procedures, and FDA data integrity guidelines.
• Experience with mass balance calculations, process flow diagrams (PFDs), and P&IDs.
• Demonstrated leadership experience in projects with multiple workstreams and diverse stakeholder groups.

Skills

• Tangential Flow Filtration (TFF)
• Clarification
• Virus filtration
• Process Analytical Technology (PAT)
• Raman spectroscopy analyzers
• Auto-sampling systems
• ProCellics™ Raman Analyzer with Bio4C™ Raman Software
• MAST® Autosampling Solution
• Single-use systems
• Biomanufacturing equipment
• Process controls (PLC, PCS, etc.)
• Biopharma automation procedures
• FDA data integrity guidelines
• Mass balance calculations
• Process flow diagrams (PFDs)
• P&IDs

Location

• Japan

Work Type

• Full-time

Experience Level

• Senior
• 5+ years

Education Level

• B.S.
• M.S.
• Ph.D.

About the Company

• Merck is a global science and technology company.
• Merck's solutions in Healthcare, Life Science, and Electronics are making people's lives richer.
• Merck is passionate about building a richer world where people, customers, patients, and the planet coexist.
• Merck believes that diversity of backgrounds, perspectives, and life experiences fosters excellence and innovation, strengthening leadership in science and technology.
• Merck is committed to creating access and opportunities for everyone to grow and develop at their own pace.
• Merck is building an inclusive and belonging culture to impact millions and enable everyone to support the progress of humanity.