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About the Role

The IP Docketing Clerk provides essential docketing and administrative support to the Intellectual Property (IP) group, ensuring accurate record maintenance, deadline management, and efficient operation of IP administration processes.

Responsibilities

• Independently review and assess CIPO mail, foreign PTO correspondence, and client communications to identify key deadlines, instructions, and required actions.
• Ensure accurate and timely maintenance of records within the IP Practice Management System.
• Collaborate with IP legal professionals to clarify matter details and instructions.
• Monitor and respond to requests within the IP tracker system, implementing updates and ensuring timely resolution of outstanding items.
• Maintain the accuracy and integrity of records within the IP Practice Management System, including updating matter information, removing outstanding deadlines, and processing file closures.
• Participate in the rotational coverage of the IP Administration inbox, including overtime support as required.
• Provide backup and overflow support across the IP Administrative team.
• Participate in testing and validation of IP Practice Management System enhancements, workflow improvements, and system updates.
• Support onboarding, training, and cross-training initiatives within the IP Administrative team.
• Contribute to departmental projects, process improvements, and documentation maintenance.

Requirements

• Post-secondary degree or diploma, or equivalent experience.
• 1-2 years’ experience in a support role, preferably within a law firm or professional services environment.
• Docketing experience within an intellectual property practice area is preferred.
• Proficient in MS Office product suite; experience preparing and generating reports using Excel and Word is preferred.
• Excellent client service orientation, with the ability to manage multiple priorities and respond to client needs in a timely manner.
• Strong technical aptitude with the ability to learn, adapt to, and effectively utilize new technologies and systems.
• Excellent written and verbal communication skills.
• Strong organizational, attention to detail, and time management skills.
• Excellent interpersonal skills with a proven ability to work well independently and collaboratively.
• Flexibility to work overtime and participate in rotational coverage of the general inbox, including holidays when the firm is closed and CIPO remains open.
• All offers of employment are subject to background checks, including criminal record checks, social media checks, and employment and educational background checks.

Skills

• MS Office product suite proficiency
• Report preparation and generation using Excel and Word
• Client service orientation
• Managing multiple priorities
• Responding to client needs
• Technical aptitude
• Learning new technologies and systems
• Written communication
• Verbal communication
• Organizational skills
• Attention to detail
• Time management
• Prioritization
• Meeting deadlines
• Interpersonal skills
• Independent work
• Collaborative work

Location

• Hybrid

Work Type

• Hybrid
• Full-time

Experience Level

• 1-2 years experience
• Preferred experience in law firm or professional services
• Preferred docketing experience in IP practice area

Education Level

• Post-secondary degree or diploma
• Equivalent experience
• Canadian Patent Administrator certification is considered an asset

Salary/Compensations

• CAD $52,000.00/Yr. - CAD $69,000.00/Yr.

About the Company

• We are committed to leveraging innovative tools to enhance our recruitment process.
• At Torys, we are committed to diversity in the recruitment, retention and advancement of our people.
• We believe that diversity of backgrounds, experience and perspectives enhances the quality of our work and enriches our lives.
• We are committed to fostering an inclusive and accessible work environment.

Equal Opportunity

• Accommodations are available for applicants with disabilities.