Customer Services Advisor at Ecolab | BIR, GB | Rezi

Customer Services Advisor at Ecolab

Customer Services Advisor

Ecolab · BIR, GB

Yesterday

Customer Services Advisor

Ecolab · BIR, GB

a day ago
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About the Role

As a Customer Service Agent for Ecolab, you will be provided with the tools and experience to be an expert for our associates and customers. You will have excellent attention to detail and be able to multitask to ensure data is captured while building and retaining relationships. Ecolab thrives in fast-paced, driven environments, enabling collaborative, energized, and dynamic teams for learning, innovation, and self-development.

Responsibilities

  • Partner with external and internal customers to demonstrate excellent customer satisfaction.
  • Capture data accurately.
  • Build and retain customer relationships.

Requirements

  • Driven to succeed.
  • Dependable.
  • Trouble shooter.
  • Ability to build excellent relationships.
  • Excellent attention to detail.
  • Ability to multitask.

Skills

  • Customer Service
  • Relationship Building
  • Data Capture
  • Multitasking

Location

  • Global

Work Type

  • Full-time
  • Flexible shifts (days, evenings, weekends)

Experience Level

  • Entry Level

Benefits

  • Flexible shift patterns
  • Investment in training, development, and qualifications
  • 25 days holiday plus 8 bank holidays
  • 4% Flexible Benefits (extended to families)
  • Private medical health
  • Dental health
  • Option to purchase up to 5 additional days holiday or use as salary increase
  • Pension
  • Life Insurance
  • Recognition of exceeding targets
  • Career development opportunities
  • Opportunity to purchase company shares
  • Long-term career opportunities
  • Global opportunities

About the Company

  • Global organisation committed to investment in Equality, Diversity, and Inclusivity.
  • 43% of Board of Directors are female.
  • Pledge to diversify and inclusively draw on different skillsets, talents, resources, and energies to improve business growth.
  • Believes in a fun and vibrant environment with valuable team dynamics.
  • Industry leading provider with over 100 years of success.
  • Believes the best teams are diverse and inclusive.
  • Committed to training and developing associates to continue a legacy of exceptional standards.
  • Offers opportunities to progress for those interested in developing their careers.

Equal Opportunity

  • Committed to the investment in Equality, Diversity, and Inclusivity.