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About the Role

The Case Manager IV performs advanced (senior level) case management work. This role involves collaborating with patients, families, and stakeholders in all phases of assessment, intervention, planning, and discharge. The position focuses on collecting social assessment information, planning recovery interventions, patient advocacy, and providing group and individual interventions related to discharge planning, social education, and skill development. The Case Manager IV also assists other Case Managers and participates in quality improvement activities.

Responsibilities

• Collects social assessment information by interviewing patients, family, legally authorized representatives (LAR), and Local Mental Health Authorities.
• Oversees the creation and development of individualized goals and objectives on patients’ individualized recovery plan.
• Serves as an advocate for individual rights by providing assistance regarding rights of individuals receiving inpatient services.
• Ensures that individuals’ families and/or LARs are involved in recovery activities and informed of significant events.
• Meets with patients individually or in groups to provide interventions as indicated on the patient recovery plan.
• Works closely with the patient, family, LAR, Local Mental Health Authority, physician, and other recovery team members to develop a discharge plan.
• Assists Case Managers IIs in completion of job functions as needed.
• Provides training to new Case Manager IIs and in-service training to all Case Manager IIs quarterly.
• Participates in quality assurance activities by completing assigned chart reviews.
• Actively participates and/or serves in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.

Requirements

• Bachelor’s degree and a minimum of six months case management or social services work experience required.
• Associate degree and a minimum of twenty-four months experience case management or social services work required.
• No degree and a minimum of forty-eight months experience in case management or social services work required.
• Must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks.
• Males between the ages of 18-25 must be registered with the Selective Service.
• Must be at least 18 years of age to be considered for employment at a state-operated facility.
• Flexibility in work hours may be required, including overtime and/or extended hours.
• Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required.

Skills

• Knowledge of community resources and how to obtain information regarding those resources.
• Knowledge of case management principles, objectives, standards, and methods.
• Knowledge of program's policies and procedures.
• Knowledge of the differences between civil and forensic commitments.
• Knowledge of competency restoration requirements, Not Guilty by Reason of Insanity (NGRI) process and discharge requirements.
• Skills in the use of computers and applicable software.
• Ability to communicate effectively both orally and in writing.
• Ability to collect and analyze program data for the purpose of quality and outcome monitoring.
• Ability to assess patient needs and to coordinate patient services.
• Ability to monitor program effectiveness.
• Ability to plan, assign and/or supervise the work of others.

Location

• AUSTIN

Work Type

• Full time
• Regular

Experience Level

• Advanced (senior level)

Education Level

• Bachelor's degree
• Associate degree

Salary/Compensations

• $4,020.33 - $6,335.66 Monthly

Benefits

• 100% paid employee health insurance for full-time eligible employees
• Defined benefit pension plan
• Generous time off benefits
• Numerous opportunities for career advancement

About the Company

• Texas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans.
• HHSC is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers.
• Psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission.
• They provide state-of-the-art treatment that is recovery-oriented and science-based.

Equal Opportunity

• HHSC uses E-Verify.
• In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.