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About the Role

CACI is expanding its operations leadership team with a forward-thinking manager who is passionate about guiding high-performance technical teams and shaping user-centric capabilities that directly support the U.S. defense and intelligence communities.

Responsibilities

• Manage and mentor a team of operations support specialists responsible for technical troubleshooting, system readiness, customer support, and field operations.
• Provide strategic direction for CACI systems, ensuring they are supported, trained, and optimized across customer environments.
• Oversee customer support workflows, ensuring timely resolution of hardware and software issues.
• Coordinate and approve training plans for effective customer instruction on CACI software capabilities.
• Drive operational readiness across deployed systems by ensuring best practices in Linux-based system maintenance, monitoring, troubleshooting, and configuration.
• Lead cross-functional engagement with development, security, program management, and support teams to align operational outcomes with program objectives.
• Own the operational bug-tracking cycle, ensuring issues are documented, tracked, reviewed, and communicated.
• Produce high-level operational metrics, reports, and executive summaries for internal leadership and external stakeholders.
• Guide testing and validation efforts for new operational builds, ensuring timely feedback on performance, reliability, and mission readiness.
• Oversee after-hours or surge operational support, ensuring appropriate coverage for critical missions.
• Represent CACI during customer engagements, delivering briefings, demonstrations, and technical discussions.

Requirements

• Active TS/SCI with polygraph required.
• BA/BS degree or equivalent experience, typically with 10+ years of related technical or military experience.
• Demonstrated leadership experience managing technical teams or operations support functions.
• Strong background in SIGINT, ISR operations, and associated military systems.
• Experience with Navy cryptologic systems such as SSEE INC E/F, BANSHEE, CCOP.
• Significant proficiency in Windows, Linux, and distributed systems.
• DoD 8570 IAT Level I certification (e.g., CompTIA NET+).
• Ability to manage and prioritize tasks across multiple concurrent programs.
• Excellent communication, interpersonal, and decision-making skills.
• Ability to travel 25%–50%, depending on mission needs.
• Prior experience as a cryptologic maintainer or collector, with advanced knowledge of Navy and Joint cryptologic platforms.
• Experience with Unmanned Aviation Systems and broader ISR platforms.
• Background configuring or operating DRT-based equipment.
• Advanced Linux skills, including scripting (Bash/Python).
• DoD 8570 IAT Level II certification (e.g., Security+).
• Experience with POINTGUARD, GEOnet, or other CACI tactical mission systems.

Skills

• Technical troubleshooting
• System readiness
• Customer support
• Field operations
• SIGINT
• ISR operations
• Linux-based system maintenance
• Monitoring
• Troubleshooting
• Configuration
• Bug-tracking
• JIRA
• Reporting
• Testing
• Validation
• Windows
• Linux
• Distributed systems
• CompTIA NET+
• Bash scripting
• Python scripting
• Security+

Location

• Continental US

Work Type

• Full time
• Regular

Experience Level

• 10+ years of related technical or military experience
• Demonstrated leadership experience

Education Level

• BA/BS degree or equivalent experience
• DoD 8570 IAT Level I certification
• DoD 8570 IAT Level II certification

Salary/Compensations

• $94,500 - 208,000 USD

Benefits

• Flexible time off
• Robust learning resources
• Competitive compensation
• Competitive benefits
• Learning and development opportunities
• Healthcare
• Wellness
• Financial
• Retirement
• Family support
• Continuing education
• Time off benefits

About the Company

• CACI delivers industry‑leading Signals Intelligence exploitation and Electronic Warfare (SIGINT/EW) solutions that empower the nation’s tactical warfighters through advanced, distributed networks of sensors, platforms, and mission‑critical technologies.
• At CACI, we place character and innovation at the center of everything we do.
• As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
• CACI values the unique contributions that every employee brings to our company and our customers - every day.
• Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Equal Opportunity

• CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.