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About the Role

The role plays a key role in maintaining a safe, secure, and welcoming environment across Rochester Regional Health facilities. Responsibilities include patrolling assigned areas, monitoring facility access, assisting patients and visitors, and responding to both routine and emergency situations. Officers are expected to deter aggression, enforce safety protocols, and communicate effectively with diverse populations. This position requires professionalism under pressure and a strong commitment to customer service and public safety.

Responsibilities

Maintain a visible security presence, respond to routine and emergency incidents, patrol facilities, and prevent unauthorized access or disturbances.
Monitor entrances and exits, assist and screen visitors, and ensure proper admittance processes are followed.
Respond to and manage incidents involving violence, hazards, or emergencies; protect evidence and communicate effectively with appropriate personnel.
Provide respectful, courteous interactions with patients, staff, and visitors while representing the organization professionally.
Uphold grooming and uniform standards, identify safety hazards, demonstrate age-related care competency, and perform additional duties as needed.

Requirements

High school diploma or equivalent
6 months experience in Law Enforcement, Corrections, Military, or Security preferred
NYS Security Guard License within 90 days of hire
Valid NYS Driver’s License

Skills

Excellent communication skills
Customer-focused attitude
Ability to maintain a professional demeanor in high-stress or emergency situations
Demonstrated interest in security, safety, or law enforcement

Location

Rochester General Hospital (RGH) - 1425 Portland Avenue, Rochester, NY 14621

Work Type

Per Diem
24/7 Operations
Full Time

Experience Level

6 months experience in Law Enforcement, Corrections, Military, or Security preferred

Education Level

High school diploma or equivalent

Salary/Compensations

$21.00 - $21.00

About the Company

Rochester Regional Health is an Equal Opportunity Employer.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.