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About the Role

Nightingale Veterinary Partners is seeking a hands-on Director of IT to join our leadership team and help guide the company through its next stage of growth. This leader will serve as the senior-most hands-on technology leader, owning day-to-day IT operations and infrastructure across corporate and practice locations. The role balances hands-on execution with leadership, establishing systems, security protocols, and standards for a multi-location organization. This is a hands-on, in-office leadership role based in New York City.

Responsibilities

Serve as the senior hands-on technology leader for veterinary practice locations and Nightingale support office.
Lead, mentor, and develop the IT team as the organization scales.
Own user administration and identity management across all systems, including account provisioning and deprovisioning, role-based access, and employee onboarding and offboarding.
Manage software licensing and SaaS subscriptions, controlling cost, compliance, and renewals.
Develop, implement, and maintain security protocols and procedures, including multi-factor authentication, single sign-on, endpoint protection, data backup and recovery, and incident response.
Drive remediation of security audit findings and support ongoing compliance efforts, including PCI-DSS obligations.
Design, configure, and maintain network infrastructure across corporate and practice sites, including segmentation, wireless, firewalls, and remote access.
Provide and oversee desktop support and end-user troubleshooting, ensuring reliable day-to-day technology operations.
Manage relationships with external vendors and managed-service and security partners, holding them accountable to defined standards, service levels, and budgets.
Establish IT standards, policies, and documentation that enable a multi-location organization to operate consistently and reduce single points of failure.
Partner with leadership on technology budgeting, planning, risk management, and cyber-insurance readiness.
Foster a culture of accountability, responsiveness, security awareness, and continuous improvement across the organization.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
7+ years of progressive IT experience, including hands-on infrastructure, security, and end-user support.
Demonstrated experience managing IT operations across multiple locations.
Hands-on expertise with identity and productivity platforms such as Microsoft 365 / Entra and Google Workspace.
Strong networking knowledge, including LAN/WAN, VLANs and segmentation, firewalls, wireless, and VPN.
Practical understanding of cybersecurity principles, including MFA and SSO, endpoint protection, and backup and disaster recovery.
Experience managing software licensing and external vendors or managed-service providers.
Proven ability to balance strategic leadership with hands-on technical execution.
Excellent communication, organizational, and problem-solving skills.
Proven ability to thrive in entrepreneurial, fast-moving, and evolving organizations.
Relevant certifications such as CompTIA Network+ or Security+, Microsoft, Cisco, or equivalent.
Experience within veterinary, healthcare services, dental, physician practice management, or other healthcare environments.
Experience supporting multi-location organizations operating across multiple states.
Familiarity with veterinary or practice-management systems such as ezyVet.
Experience supporting PCI-DSS compliance and cyber-insurance requirements.

Skills

Microsoft 365 / Entra
Google Workspace
LAN/WAN
VLANs
Segmentation
Firewalls
Wireless
VPN
MFA
SSO
Endpoint protection
Backup and disaster recovery
PCI-DSS compliance
Cyber-insurance
ezyVet

Location

New York City

Work Type

In-office

Experience Level

7+ years of progressive IT experience

Education Level

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Salary/Compensations

$155,000 - $175,000

Benefits

Opportunity for equity commensurate with experience
Comprehensive medical, dental and vision coverage
Three weeks PTO
401(k) with a company match
Paid Parental Leave
Wellness support/EAP
MetLife voluntary benefits
Employee pet discounts
Flexible spending account
Discounted pet insurance through MetLife

About the Company

Nightingale Veterinary Partners is a fast-growing family of veterinary practices, headquartered in New York City.
The organization includes practices in New York, New Jersey, Connecticut, Pennsylvania, Massachusetts and Florida.
We are building a company focused on clinical excellence, sustainable growth, and long-term value creation.
As we continue to scale, we are seeking a technology leader who wants to play a meaningful role in helping shape the future of the organization.

Equal Opportunity

We provide equal opportunities for everyone who applies to and works for our company, regardless of age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, disability, and all other law-protected considerations that make you, You.