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About the Role
Photon is building the infrastructure to connect prescribing to fulfillment, giving patients a simpler way to understand their options and choose where and how to get their medications. This role is for someone who can adapt to various challenges, think in systems, and build solutions across different company functions.
Responsibilities
- Act as a flexible execution partner to the COO, addressing the company's highest-priority gaps.
- Own and optimize systems for hiring, onboarding, and supporting people, focusing on operations and tooling.
- Manage the internal tool stack and AI-assisted workflows, deciding on tool adoption, automation, and retirement.
- Build and improve operational systems across functions, ensuring efficiency before moving to new areas.
- Maintain company-wide context on priorities, projects, and dependencies to proactively identify risks.
- Drive execution on key COO initiatives, from strategic projects to closing operational gaps.
Requirements
- 4-6+ years in a high-ownership, high-breadth operational role (chief of staff, business operations, startup operations generalist) with a track record of context-switching across genuinely different problem types.
- Demonstrated ability to build structure and process from ambiguity, across more than one functional area.
- Experience at an early-stage (Series A/B) startup, where process didn't exist yet and you had to build it.
- Real, hands-on tooling/automation fluency — comfortable using scripting, no-code, or AI-assisted platforms to eliminate manual work rather than absorb it.
- Strong written and verbal communication — comfortable synthesizing information for an executive audience.
- Proven follow-through and resourcefulness: things you own get finished, without needing a playbook handed to you.
- Excited to work in-office in Brooklyn.
Skills
- Systems thinking
- Process automation
- Tooling and automation fluency
- Scripting
- No-code platforms
- AI-assisted platforms
- Written communication
- Verbal communication
- Context management
- Problem-solving
- Resourcefulness
Location
- Brooklyn, NY (In-office)
Work Type
- Full-time
- In-office
Experience Level
- Mid-level
- Senior-level
Salary/Compensations
- $170,000 – $200,000 USD annually
Benefits
- Equity
- Benefits
About the Company
- Photon is reimagining how prescriptions move through the healthcare system—making it simpler, faster, and more transparent for patients, providers, and pharmacies alike.
- Our values include: Be a Pizza Rat, Make Rice, Put it in Orbit, Seek Buried Treasure, Grow in Darkness.