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About the Role
Clio is seeking a Staff People Business Partner to lead People partnership across Clio's G&A function (Finance, People, and the Office of the CEO). This role serves as a principal advisor to C-suite leaders, influences company-wide People programs, and shapes the People strategy with a multi-year lens on organizational health, talent strategy, and business transformation.
Responsibilities
- Serve as the principal People advisor to the CFO and CPO, acting as a thought partner on consequential organizational decisions.
- Partner with the Office of the CEO on company-wide priorities, operating rhythm, and executive-level initiatives.
- Drive the People strategy for Finance, People, and OCEO with a multi-year lens, integrating business trajectory, organizational health, and talent imperatives.
- Influence company-wide People priorities by surfacing patterns, risks, and opportunities from client groups.
- Anticipate and proactively shape plans for second- and third-order organizational effects of strategic decisions.
- Prepare and support executives for board, audit committee, and leadership forums on people, organizational, or workforce topics.
- Lead complex, multi-phase organizational design efforts, including operating model transformation and large-scale restructures.
- Serve as the go-to expert on organizational architecture for G&A, advising on spans and layers, structural interdependencies, and team operating norms.
- Partner with the CFO and CPO to design organizations that scale efficiently, balancing cost discipline with capability.
- Partner with leaders to evolve their organizational models in anticipation of growth, market shifts, or strategic pivots.
- Apply a systems-level lens to organizational challenges, identifying root causes and structural solutions.
- Partner with Talent Management and TD&L to support leadership development, manager capability, and team effectiveness programs.
- Provide deep, ongoing executive coaching to senior leaders on leadership effectiveness, team dynamics, stakeholder management, and organizational impact.
- Coach and support the CFO's and CPO's leadership teams as teams, building shared operating norms and clarity of ownership.
- Identify leadership development needs at the senior-most levels and create tailored development plans.
- Lead or co-design senior leadership team effectiveness engagements.
- Support succession conversations and contribute to executive talent assessments.
- Model exceptional coaching for the broader PBP team.
- Advise on and lead sensitive, high-complexity, or high-risk employee relations matters.
- Lead or oversee complex investigations, ensuring fair and legally sound outcomes.
- Handle matters involving senior leaders and executive conduct with exceptional discretion.
- Partner closely with Legal Counsel on matters of significant organizational risk.
- Develop and champion ER frameworks, investigation standards, and escalation protocols.
- Maintain knowledge of employment law across all relevant jurisdictions.
- Shape the design and execution of critical People programs: performance management, talent calibration, succession planning, and total rewards alignment.
- Lead workforce planning for Finance, People, and OCEO, and partner with Finance leadership on headcount planning and financial cycles.
- Serve as a key voice in talent reviews, contributing senior-level assessments of leader readiness and organizational capability gaps.
- Translate executive-level strategy into talent implications, defining future capabilities, headcount, and structures.
- Act as a senior practitioner role model within the PBP team, setting the bar for quality of thinking and execution.
- Mentor and coach Senior and mid-level PBPs, developing the next generation of People partners.
- Contribute to the evolution of the People operating model, identifying gaps and proposing improvements.
- Drive consistency in practice quality across the PBP team through playbooks, standards, and shared tools.
- Serve as a connector between the People team and the business, translating leader needs into team capability investments.
- Use people data with sophistication, moving beyond descriptive analytics to predictive insight.
- Synthesize multi-source data to construct a full picture of organizational health.
- Partner with Finance and People Analytics to connect people data to financial and operational metrics.
- Develop and present executive-ready people insights that influence business strategy.
Requirements
- 10+ years of progressive HR / People Business Partner experience, with a substantial portion at a senior or Staff-equivalent level supporting complex, cross-functional organizations, specifically G&A or corporate functions such as Finance.
- Demonstrated track record of advising C-suite leaders directly, with confidence and impact, in high-growth SaaS or technology companies.
- Deep expertise across the full spectrum of People practice: organizational design, executive coaching, ER and investigations, workforce planning, talent strategy, and performance management.
- Strong business and financial literacy, understanding budgets, headcount plans, and planning cycles.
- Judgment and self-awareness to partner the People function itself: peer-level credibility with fellow People leaders, clear boundaries with CoEs, and candour to challenge own function.
- Superior knowledge of employment law across multiple jurisdictions, including cross-border and international employment contexts.
- Exceptional executive presence, communication, and influencing skills.
- Proven discretion in handling highly confidential executive, organizational, and board-adjacent matters.
- Systems thinker who sees organizational dynamics holistically.
- Strong data fluency with the ability to translate complex people analytics into executive-level narrative and strategic recommendations.
- High tolerance for ambiguity and proven ability to lead through organizational change and transformation.
- Collaborative, values-driven approach combined with the confidence to challenge and hold a point of view.
- Demonstrated interest in and application of AI tools to elevate People practice and personal productivity.
- Background supporting companies through major inflection points (pre-IPO scaling, post-merger integration, international expansion, significant workforce transformation).
- Experience aligning workforce planning with financial planning cycles in a disciplined, high-growth environment.
- Experience supporting an Office of the CEO, Chief of Staff function, or corporate strategy team.
- Experience partnering the People function itself as a client group.
- Experience building and scaling People practices across multiple geographies and employment jurisdictions simultaneously.
- Background supporting G&A or corporate functions in a pre-IPO SaaS or technology company.
Skills
- Organizational Design
- Executive Coaching
- Employee Relations
- Investigations
- Workforce Planning
- Talent Strategy
- Performance Management
- Business Acumen
- Financial Literacy
- Executive Presence
- Communication
- Influencing
- Discretion
- Systems Thinking
- Data Fluency
- AI Tools
Location
- Vancouver
- Calgary
- Toronto
- Dublin
- London
- New York City
- Sydney
Work Type
- Hybrid
Experience Level
- Staff-level
- Senior-level
- 10+ years experience
Salary/Compensations
- $122,800 to $184,200 CAD
Benefits
- Competitive, equitable salary
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Flexible time off policy (encouraged 20 days off per year)
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program
About the Company
- Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
- We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
- We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.
Equal Opportunity
- We are dedicated to diversity, equity and inclusion.
- We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
- We are committed to equal employment and we encourage candidates from all backgrounds to apply.
- Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.