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About the Role

Seeking an experienced Business Solutions / Automation Consultant for a short-term freelance engagement with Spark. This hands-on role involves leading live system improvement or automation projects, building capability within the team, and refining an existing operating model through practical application.

Responsibilities

• Lead a live system improvement or automation project.
• Work closely with the Business Solutions team.
• Apply existing project phases and documentation templates in a live project environment.
• Frame and validate the business problem before selecting a solution.
• Lead discovery, process mapping, and requirements definition using a defined structure.
• Identify the smallest solution capable of delivering measurable business value.
• Refine a lean BRD, delivery plan, timeline, RAID log, and value measures in practice.
• Manage stakeholders, decisions, dependencies, testing, and adoption in real time.
• Use Airtable for project tracking, planning, and benefit visibility.
• Identify opportunities for automation or AI to improve speed, quality, or scalability.
• Deliver a solution from discovery through to delivery and value review.
• Act as a working partner to the team, refining templates, phases, and ways of working based on live lessons learned.
• Leave behind improved, simplified, and battle-tested methods.
• Strengthen the team’s business analysis skills.
• Have the team shadow you to understand how theory connects into practice.

Requirements

• Strong business analysis and project delivery experience.
• Track record of delivering operational improvement, workflow automation, or internal transformation projects.
• Experience working in a lean, agile environment.
• Practical knowledge of Airtable or similar low-code workflow platforms.
• Confidence using AI tools to support discovery, analysis, documentation, solution design, and testing.
• Strong process-mapping, requirements, and stakeholder-management skills.
• Ability to balance rapid delivery with appropriate data, security, and compliance controls.
• Coaching mindset and ability to explain the 'why' behind actions.
• Strong focus on adoption and measurable business outcomes.
• Experience improving or evolving ways of working through real project execution.
• Experience in a creative production agency, marketing operations, or project-based business is valuable.

Skills

• Business Analysis
• Project Delivery
• Automation
• Lean
• Agile
• Airtable
• Low-code platforms
• AI tools
• Process Mapping
• Requirements Definition
• Stakeholder Management
• Coaching
• Adoption
• Business Outcomes

Location

• London

Work Type

• Part-time
• Hybrid
• Remote

Experience Level

• Senior
• Experienced

About the Company

• Spark