About the Role
West Monroe is seeking Consulting Interns to join our Software discipline and Product Management team within our Technology & Experience (TechEx) Practice. Our team is dedicated to creating, scaling and refining human-centered software and AI products that make a meaningful impact across diverse industries. As a Product Management Consulting Intern, you will play a role in shaping experiences that deliver value, usability, and feasibility to our clients and their customers. You will contribute to a shared understanding across the project spectrum, from high-level business objectives to detailed functionality, supporting product development teams toward continuous improvement across a range of agile methodologies. This internship offers a unique opportunity to immerse yourself in both product development and advisory roles, allowing you to build depth and expertise while contributing to projects that drive meaningful success for our clients.
Responsibilities
- Assist in foundational Agile/traditional UX product development practices, including creating user stories and artifacts, refining backlogs, and defining product requirements
- Contribute to discovery work by conducting competitive research, observing user interviews, supporting technical analysis, and coordinating research activities
- Support Quality Assurance (QA) efforts by providing input on acceptance criteria and process improvement, ensuring alignment with goals and outcomes
- Assist in crafting clear narratives using storytelling principles, and surface industry trends for product and experience opportunities and recommendations to accelerate or improve speed to market and insight quality, especially as it relates to AI and Generative AI
- Help create and implement digital offerings like customer portals, intranet sites, mobile apps, modern integration and intelligent agents, contributing to journey and persona mapping
- Support team in creating concise status and progress reporting and communication
- Analyze user engagement and/or market/persona segment data to identify trends and insights that inform actionable recommendations
- Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs
- Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes
Requirements
- Bachelor’s degree in progress, with an expected graduation date between December 2027 and August 2028
- Minimum cumulative GPA of 3.0
- Legally authorized to work in the United States without limitation or sponsorship now or in the future
- Reside within 50 miles of your assigned office prior to your start date
- Ability and willingness to travel (up to 50%)
- Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs
Skills
- Sharp analytical thinking and an interest in solving complex problems
- Effective written and verbal communication skills
- A collaborative mindset and enthusiasm for working as part of a team
- Ability to stay organized and manage priorities in a dynamic environment
- Demonstrated leadership through academics, extracurricular activities, or prior work experience
- Curiosity about emerging technologies, including AI, and a passion for continuous learning and innovation
Location
- Hybrid work model
Work Type
- Internship
- Hybrid
Experience Level
- Intern
Education Level
- Bachelor's degree in progress
Salary/Compensations
- $40.00
Benefits
- Travel expenses covered by West Monroe
About the Company
- West Monroe is a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
- We’re fluent in both business and technology. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges.
- At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
- Collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
Equal Opportunity
- West Monroe is an Equal Employment Opportunity Employer
- We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.
- To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
- If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
- If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
