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About the Role
Pepco is seeking an individual to support the store management in daily operations and take responsibility for the store in their absence. This role involves implementing key performance indicator measures, assisting with personnel planning and onboarding, leading the team on the sales floor, and ensuring product availability and presentation.
Responsibilities
- Support store management in daily operations and assume responsibility for the store in their absence.
- Monitor store key performance indicators and support the implementation of performance improvement measures.
- Assist with personnel deployment planning and onboard new employees.
- Lead the team on the sales floor, assist with sales, cashier duties, and warehouse operations.
- Ensure product availability, maintain appealing product presentation, and implement sales promotions.
Requirements
- Experience in retail or a comparable customer service position.
- Leadership skills, ideally with initial experience in guiding or coordinating employees.
- Passion for fashion and decorative items.
- Time flexibility and willingness to work rotating shifts.
- Willingness to support new store openings in neighboring branches.
- Willingness to complete multi-week training in one of our German stores.
- Good German language skills.
Skills
- Customer service
- Teamwork
- Product knowledge
- Flexibility
- Leadership
Location
- Berlin Moabit
Work Type
- Full-time
Experience Level
- Entry-level
- Mid-level
Salary/Compensations
- Fixed salary plus Christmas bonus and performance-based bonuses.
Benefits
- 6 weeks of vacation per year.
- 10% employee discount on all products, increasing with tenure.
- Access to exclusive employee benefits and discounts.
- Employer subsidy for the Deutschlandticket.
- Company pension plan.
- Comprehensive onboarding and regular training.
- Career development opportunities.
- Open and appreciative work environment.
- Opportunity to actively shape company culture and teams.
About the Company
- Pepco is a leading European retailer offering a wide range of clothing, accessories, and household products at affordable prices.
- With over 30,000 employees in more than 3,800 stores and two logistics centers, Pepco is expanding across Europe.
- The company culture emphasizes customer service, flexibility, and dynamism.
- Pepco opens approximately 300 new stores annually and operates in 18 countries.
- The company offers opportunities for professional growth and development through extensive training programs.