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About the Role
The Medical Office Assistant serves as the customer service liaison, ensuring a seamless patient experience through efficient registration, scheduling, insurance verification, and billing processes. In a clinical capacity, they provide patient care tasks under the supervision of licensed healthcare professionals.
Responsibilities
- Greet patients with courtesy and respect.
- Utilize exceptional communication skills.
- Manage patient registration.
- Handle patient scheduling.
- Perform insurance verification.
- Process billing.
- Perform patient care tasks under the direction of licensed healthcare providers.
Requirements
- High school diploma or equivalent.
- Graduate of an accredited medical assisting program or direct patient care experience.
- Experience in collection of patient information and data.
- Experience in patient interactions.
- Experience assisting physicians with procedures in a medical office or hospital setting.
- Previous experience in a walk-in, primary care, or specialty care setting is preferred.
- Certified medical administrative assistant (CMAA) is preferred.
- Strong clerical background with excellent computer skills is preferred.
- Documentation of current CPR certification required within 1 week of start of employment.
Skills
- Customer service
- Communication skills
- Computer skills
Location
- Vestal, NY
Work Type
- Full-time
Experience Level
- Depending on experience
Education Level
- High school diploma or equivalent
- Graduate of an accredited medical assisting program
Salary/Compensations
- $17.98 - $25.17 per hour
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Discounted childcare through Bright Horizons
- Voluntary benefits (pet insurance, legal services, identity theft protection)
- Paid Time Off (PTO)
- 403(b) retirement plan with company match
- Flexible spending accounts
- Access to financial advisors
- $400/year in wellness rewards
- 24/7 EAP counseling
- Virtual mental health support
- Food pantry
- PTO donation program
- Professional attire through the Classy Closet
- Access to 100,000+ online courses
- Leadership programs
- Tuition reimbursement
- Clinical ladders
- Internal mobility
About the Company
- United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier.
- UHS comprises four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties.
- UHS provides healthcare and medical services for two-thirds of the region’s population.
- UHS produces $1.3 billion a year in total economic impact.
- UHS boasts a workforce of more than 6,300 employees and providers.
- UHS's work is guided by Values of Compassion, Trust, Respect, Teamwork, and Innovation.
- UHS aims to improve the health and well-being of the communities it serves.
Equal Opportunity
- United Health Services is an Equal Opportunity Employer.