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About the Role
Old Dominion Freight Line is seeking a Pickup and Delivery Clerk to support drivers with necessary paperwork and assist dispatchers with administrative tasks, contributing to the company's mission of helping businesses keep their promises.
Responsibilities
- Print drivers’ manifest and provide hazardous materials of lading to appropriate personnel.
- Scan bills of lading and driver receipts into the system for billers.
- Handle and process checks, CODs, or cash, ensuring safe storage.
- Verify delivery receipts and signatures.
- Verify and record cash or check payments.
- Manually enter exception Drivers Receipt process on pro numbers.
- Assist operations by monitoring and following up on various reports (e.g., EDI, spot trailer, spotted shipment report).
- Assist in OS&D functions, including free astray and undelivered freight reports and exceptions.
- Answer phones promptly, set appointments, and trace shipments.
- Provide exceptional customer service to internal and external customers.
Requirements
- High School Diploma or equivalent preferred.
- 1 year of office and/or operations experience, preferably in the transportation industry.
- Experience in using handheld computers/scanners.
- Experience with AS400 preferred.
- Excellent verbal and written communication skills.
- Detail oriented.
Skills
- Handheld computers/scanners
- AS400
- Verbal communication
- Written communication
Location
- Old Dominion
Work Type
- Full Time
Experience Level
- 1 year of office and/or operations experience
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $20.46-$24.87
Benefits
- Zero premium medical plan for employee only coverage
- Vision & Dental
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- 12 Days Paid Time Off
- 9 Paid Holidays including a birthday holiday
- Tuition Reimbursement for Drivers and Technicians
- Training and growth opportunities
- Ability to advance through promote from within philosophy
- National Career Opportunities Available at over 260+ service centers
About the Company
- Old Dominion doesn't just move freight—we help businesses keep their promises.
- One of the nation's leading LTL carriers.
- Earned reputation by putting people first, delivering premium service, and staying true to values for over 90 years.
- PROMISES values shape how we work.
- Family culture shapes how we treat one another.
- Commitment to being the Best in the Game drives everything we do.
- Offers a career built on trust, teamwork, and opportunity.
Equal Opportunity
- Old Dominion Freight Line, Inc. is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).