About the Role
Provide crucial financial, administrative, and clerical support to ensure timely and accurate receipt of payments. This role involves proper transaction recording and resolving discrepancies according to company policies, requiring strong analytical, communication, and independent decision-making skills.
Responsibilities
- Monitor and manage accounts receivable aging reports.
- Serve as the primary contact for assigned accounts, building relationships with vendors and internal teams.
- Maintain and update contact databases and process documentation.
- Navigate company portals and update complex Excel reports.
- Post payments, reconcile ledgers, and resolve discrepancies.
- Communicate with customers to collect payments and manage payment plans; coordinate with collections agencies as needed.
- Support internal teams and respond to customer inquiries professionally.
- Generate financial reports and assist with audits.
- Maintain accurate customer data in ERP systems.
- Identify process inefficiencies and recommend improvements.
- Perform additional tasks and projects as assigned.
- Process approximately 30 AR/Collections notes daily, balanced with 2-3 hours of emails and other tasks.
Requirements
- 3+ years of accounts receivable/collections/accounting experience.
- Experience in high-volume collections.
- Proficiency in Microsoft Excel and Word, including VLookups and Pivot Tables.
- Knowledge of general accounting principles.
- High School Diploma or GED required.
- Technical skills to operate in multiple ERP and various systems.
- Critical thinking and decision-making skills in collections/A/R.
- Associates Degree or equivalent from a two-year college or technical school preferred.
- Effective verbal, listening, and written communication skills.
- In-depth organizational and decision-making skills.
- High degree of accuracy, attention to detail, and confidentiality.
- Flexibility to assist any of the companies supported by the Shared Services team.
- Experience in Pharma/BioTech/MedTech is desirable.
- Experience in larger organizations is preferred.
- Self-starters excel in this role.
Skills
- Microsoft Excel
- Microsoft Word
- VLookups
- Pivot Tables
- General accounting principles
- ERP systems
- Communication skills
- Organizational skills
- Decision-making skills
Location
- Austin, TX
Work Type
- Contract to Hire
- Hybrid
Experience Level
- 3+ years
Education Level
- High School Diploma or GED
- Finance degree preferred
- Associates Degree or equivalent preferred
Salary/Compensations
- $29.00 - $30.00/hr
Benefits
- Medical
- dental
- vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Life Insurance
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About the Company
- Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe.
- Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
- We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
- With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500.
- We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
Equal Opportunity
- The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
- San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
