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About the Role

This is an exciting role within Sanctuary Supported Living coordinating and delivering an effective national support service that responds to customer and organisational needs. This role will ensure that the business is supported to meet business, policy and regulatory requirements, including CQC monitoring and reporting. You will be providing administrative support for this strategic nationwide team, involving a wide range of tasks from compliance monitoring, managing ad hoc enquiries, performance monitoring, and specific projects within the Business Support service.

Responsibilities

Advising and delivering an administrative service in Sanctuary Supported Living
Communicating with team members around various regions to ensure standards are maintained to a consistently high level
Supporting managers with more in-depth tasks and responsibilities, such as minute taker for HR meetings, high value purchase orders and stakeholder liaison communications

Requirements

Highly organised with a proven history of managing and prioritizing a varied workload
Experience working remotely is advantageous
Experience of working in a similar role within a Supported Living or Customer service setting would be advantageous
Knowledge and experience of using SAP and other internal systems is desirable
The ability to manage your own varied workload and to work to deadlines
An enhanced Disclosure and Barring Service check will be necessary

Skills

Excellent communication skills
Excellent interpersonal skills
Excellent leadership skills
A good level of experience and knowledge with Microsoft systems including Word, Excel, PowerPoint and Outlook

Location

East (Flexible working location)
Remote

Work Type

37.5 hours per week
Full-time

Experience Level

Senior

Salary/Compensations

£28,002 per annum - National
£30,802 per annum - London

Benefits

33 days’ annual leave pro rata (rising to 38, including bank holidays)
Occupational sick pay linked to length of service
Contributory pension scheme
Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments
Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
Company-paid life insurance
Parental leave arrangements
Annual leave purchase scheme
Company-funded training and ongoing career development opportunities
Flexible working options
Exclusive retail discounts
Cycle to Work scheme
Salary sacrifice arrangements

About the Company

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Equal Opportunity

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
We work closely with the Home Office in order to prevent illegal working.