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About the Role

Rakuten Travel is rapidly expanding its business with a core focus on capturing inbound demand, aiming to become the "No. 1 Online Travel Agency (OTA) in Asia." This position is critical for strengthening the organizational structure to support management foundation and accelerate business expansion from the back office, specifically by optimizing and streamlining legal debt management operations.

Responsibilities

• Handling legal debt management cases, including bankruptcy, civil rehabilitation, and attachment/seizure proceedings.
• Managing and recovering receivables for both domestic and international properties.
• Planning and driving projects for workflow automation and business process streamlining.
• Strengthening management systems through the strategic implementation of IT solutions.

Requirements

• 5+ years of professional experience.
• Practical experience in handling legal debt management and recovery, including dealing with counterparty bankruptcies, civil rehabilitation, and attachment/seizure proceedings.
• Proven experience in leading teams as a manager or driving projects as a project lead.
• Practical experience in quality control and risk management within business operations.
• Experience in business improvement and efficiency optimization using AI.
• Basic PC skills (Word, Excel, PowerPoint).
• Strong communication skills and negotiation ability to coordinate smoothly with other departments and external organizations.
• Practical experience in contract-related tasks, including drafting, reviewing, and managing legal agreements.
• Experience in online business operations within the Travel (OTA) or E-commerce industries.
• Ability to conduct business-level tasks and communications in English.
• TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country.

Skills

• Legal Debt Management
• Leadership
• Quality & Risk Management
• Business Improvement
• AI
• PC Skills
• Communication
• Negotiation
• Contract Management
• English Business Communication

Location

• Tokyo

Work Type

• Full-time

Experience Level

• 5+ years

Education Level

• University Degree

Benefits

• Details available at https://corp.rakuten.co.jp/careers/benefit/

About the Company

• The Rakuten Group offers over 70 diverse services worldwide, including E-commerce, Travel, Digital Content, and Fintech, as well as Mobile Carrier services and professional sports, creating a unique "Rakuten Ecosystem."
• Rakuten Travel is one of the largest Online Travel Agents (OTA) in Japan, operating a platform that connects users with accommodation facilities and transportation services.
• The Quality Management Office acts as the "guardian" of our operations, overseeing critical functions such as contracts, legal compliance, credit management, and process improvement.