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About the Role

The Sample & Showroom Coordinator manages approved samples from receipt through storage, allocation, and return, ensuring their availability for business needs. This role also oversees the daily management and presentation of the showroom, supporting internal teams with sample preparation for various activities.

Responsibilities

• Liaise with Technical and Social Media teams to ensure only approved samples are used for photo shoots and marketing activities.
• Manage approved samples, ensuring they are prepared and available for scheduled photo shoots.
• Track the movement of all approved samples and maintain accurate records.
• Ensure all sample data is accurately entered and maintained within company systems.
• Support Product Development teams with sample allocation and tracking.
• Monitor sample requests and coordinate sample availability across departments.
• Ensure samples are maintained in excellent condition and meet presentation standards.
• Manage the day-to-day operation and presentation of the showroom.
• Ensure all samples are correctly labelled and organized.
• Organize sample collections for customer meetings, presentations, and internal reviews.
• Maintain inventory records and location tracking for all showroom samples.
• Manage sample check-in and check-out processes.
• Ensure all samples called in from the warehouse are returned correctly, including appropriate folding, packaging, and polybags.
• Maintain showroom standards and ensure products are displayed professionally at all times.
• Maintain sample libraries and digital records.
• Create and update sample trackers, reports, and critical path documents.
• Produce accurate inventory and sample status reports when required.
• Support continuous improvement initiatives to increase efficiency within sample management processes.
• Ensure sample records are regularly reviewed and updated.

Requirements

• Excellent organizational and time management skills.
• Strong communication and relationship-building abilities.
• High attention to detail and accuracy.
• Proficiency in Microsoft Excel, Outlook, and sample tracking systems.
• Ability to manage multiple projects and deadlines simultaneously.
• Experience within the fashion, apparel, footwear, or accessories industry.
• Familiarity with PLM, ERP, or product management systems.
• Previous experience in sample management, showroom coordination, or product administration.

Skills

• Organization and planning
• Attention to detail
• Problem-solving
• Communication skills
• Time management
• Commercial awareness
• Teamwork and collaboration
• Initiative and accountability
• Microsoft Excel
• Microsoft Outlook
• Sample tracking systems

Location

• North-West London

Work Type

• Full-time
• Casual office dress code

Experience Level

• Previous experience in sample management, showroom coordination, or product administration

Benefits

• 50% Employee Discount
• 24 days holiday per year (plus bank holidays)
• A paid day off on your birthday
• A paid moving day per year
• Pension Scheme
• Bonus Scheme
• Employee Assistance Programme for you and your family
• £500 employee referral bonus scheme
• Local Business Discounts (cafés, fitness, beauty etc)
• Fully-stocked kitchens and fridges
• Regular Office Social Events (e.g. payday socials)