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About the Role

As a Premises Maintenance Officer – Electrical (Asset Operations Officer), you’ll be responsible for delivering both reactive and planned preventative maintenance across Asset Operations Premises assets, including Victoria Coach Station, acting as the electrical discipline lead within the maintenance team. You’ll provide expert guidance to ensure the right actions are taken to maintain safe, efficient, and reliable asset performance. Working alongside other discipline leads, you’ll help maintain statutory compliance across premises assets, managing delivery through both in-house teams and external contractors. You’ll build and maintain strong working relationships with the supply chain to support the day-to-day delivery of operational facilities management activities across your allocated sites or region. You’ll play a key role in ensuring that premises assets are safe, fit for purpose, and maintained to a consistent standard, delivering a high-quality, customer-focused service across the network.

Responsibilities

Deliver day-to-day operational maintenance activities across allocated sites, working with in-house teams, suppliers, and contractors to provide a cost-effective, responsive, and resilient service
Drive operational performance improvements across the region, contributing to the achievement of key service and scorecard objectives
Ensure compliance with statutory and legal obligations, acting on behalf of the Network Management Directorate to uphold health and safety and asset maintenance responsibilities
Build and maintain strong stakeholder relationships, including coach and bus operators, ensuring TfL is easy to work with
Provide operational input into projects and schemes, supporting efficient delivery and high-quality outcomes across the asset lifecycle
Oversee minor works and events, carrying out site checks to ensure quality standards and accurate validation of completed works
Promote collaborative working and knowledge sharing to strengthen capability and consistency across the team
Develop a strong understanding of the network, proactively managing risks, identifying opportunities, and supporting an improved customer experience
Support incident and emergency response, helping to maintain safety, minimise customer disruption, and protect assets
Act as a key point of contact for stakeholders, attending site as required to support operational delivery
Participate in an on-call rota to support out-of-hours operational requirements

Requirements

Level 3 NVQ Diploma in Electro technical Services (Electrical Maintenance) (2357-23) or equivalent
Level 3 Award in Electrical Wiring Regulations BS7671:2018 or JIB Graded Approved Electrician in Installation and/or maintenance
An excellent understanding of Health, Safety & Environmental legislation including statutory duties
Specialist knowledge of Building Services with a strong mechanical and Electrical maintenance background
Substantial experience as a Mechanical Technician, Building Services Technician or Senior Maintenance Technician within the plant room environment with working experience of planned preventive maintenance, fault finding and repair
Knowledge of electrical standards and approved codes of practice
Previous electrical experience working in a similar Electrician type role including; lighting, wiring, alarm / door entry systems
A good general background/experience in basic premises’ maintenance including pluming, decorating, carpentry, building fabric repairs
The ability to work as part of a team and alone without direct supervision outside normal office hours
Practically minded and able to turn your hand to many tasks with common sense and enthusiasm
Good organisational and planning skills being able to prioritise and complete work to high standard.
Use of testing equipment, hand & power tools
The ability to think broadly to produce workable resolutions to the day-to-day maintenance issues and make recommendation
Well-practiced communication skills, both oral and written, with the ability to interact with other skilled trade professionals, stakeholders & customers
Ability to implement health and safety requirements and ensure compliance by contractors.

Skills

Teamwork
Independent work
Practicality
Common sense
Enthusiasm
Organization
Planning
Prioritization
High standard completion
Use of testing equipment
Use of hand tools
Use of power tools
Problem-solving
Recommendation generation
Oral communication
Written communication
Stakeholder interaction
Customer interaction
Health and safety implementation
Contractor compliance
Use of Asset Management Systems
Microsoft Office Suite (Outlook, Word, Excel)
Inspection and Testing of Electrical Installations
Inspection and Testing of Electrical Equipment

Location

Victoria, London SW1

Work Type

Full-time

Experience Level

Substantial experience as a Mechanical Technician, Building Services Technician or Senior Maintenance Technician within the plant room environment with working experience of planned preventive maintenance, fault finding and repair
Previous electrical experience working in a similar Electrician type role including; lighting, wiring, alarm / door entry systems
A good general background/experience in basic premises’ maintenance including pluming, decorating, carpentry, building fabric repairs
Working in a busy and varied front-line operational station
Working with contractors to deliver to work packages including actively monitoring Risk Assessments/Method Statements (RAMS) to ensure meeting Health and Safety legislation.

Education Level

Level 3 NVQ Diploma in Electro technical Services (Electrical Maintenance) (2357-23) or equivalent
Level 3 Award in Electrical Wiring Regulations BS7671:2018 or JIB Graded Approved Electrician in Installation and/or maintenance
Level 3 Award in Initial and Periodic Inspection and Testing of Electrical Installations (2391-52)
Level 3 Certificate for the Inspection and Testing of Electrical Equipment (2377-12)

Salary/Compensations

Circa £39,000

Benefits

Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
30 days annual leave plus public and bank holidays
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel

About the Company

Asset Operations: Premises at TfL are operational sites across the transport network where infrastructure, facilities, and engineering systems are actively managed, maintained, and kept safe to support day to day transport services.
TfL’s Victoria Coach Station has been at the heart of London’s transport network since 1932, welcoming generations of travellers through its iconic Art Deco facade. Originally built to serve a growing demand for long-distance coach travel, the station has evolved into one of the UK’s busiest and most important transport hubs. Today, it handles millions of passengers annually, connecting them to destinations across Britain and Europe via operators like National Express, Megabus, and Flixbus. Just a short walk from Victoria rail and Underground stations, the site blends historic character with modern logistics, making it a uniquely challenging and rewarding place to work.

Equal Opportunity

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.
Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.
We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.