About the Role
Partner with the General Manager to drive exceptional customer experiences and operational excellence. Manage wash, dry, and fold services, maintain store conditions, promote laundry products, and foster a welcoming environment. Develop leadership skills while making a positive local impact through exceptional laundry services.
Responsibilities
- Deliver outstanding customer service to ensure a seamless, hassle-free experience.
- Maintain store cleanliness, safety, and operational efficiency.
- Oversee and support staff, providing guidance and ensuring policy adherence.
- Manage inventory of supplies, ensuring shelves are stocked.
- Assist in day-to-day management, ensuring the facility is clean, organized, and fully operational.
Requirements
- 2+ years of proven leadership experience in retail, service, sales, or operational management.
- Experience managing budgets, driving revenue, and controlling costs is a plus.
- Commitment to hands-on operations and maintenance.
- Excellent communication skills for motivating teams and serving customers.
- Experience working in retail.
- Physically capable of standing for long periods and lifting up to 35 lbs.
- Ability to work evenings and weekends as needed.
- Bilingual ability is a plus, but not required.
Skills
- Leadership
- Customer Service
- Operational Excellence
- Inventory Management
- Sales
- Communication
Location
- Jamaica, NY 11428
Work Type
- Full-Time
- In person
Experience Level
- 2+ years
Salary/Compensations
- $21.00/hour
Benefits
- Health Care Coverage Option
- Employee Discount Program
About the Company
- America's largest retail laundromat operator, pioneering the 'super store' concept with over 250 locations since 1996.
- Facilities feature cutting-edge equipment, ample seating, and a customer-first approach.
