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About the Role

The Group Head Market Analytics & Insights is a pivotal role supporting Nord Anglia Education’s commercial growth. This position leads the commercial data and insights function, collaborating closely with the Chief Commercial Officer and Regional Teams to ensure decisions are data-driven. The role is responsible for the quality, consistency, and development of commercial data reporting and analytics across NAE, including frameworks, dashboards, and performance measures. The successful candidate will lead teams providing market and parent insights, as well as whole-of-funnel school-by-school data to inform Central, Regional, and school teams. Additionally, the role will lead a market intelligence capability, combining internal performance data with external market, customer, and competitor insights to identify trends, risks, and opportunities, supporting decisions on enrolment growth, pricing, positioning, marketing, and school strategy.

Responsibilities

Lead the global market analytics and insights function, defining strategy, standards, and best practices for reporting, analytics, and performance measurement.
Own marketing and enrolment performance frameworks, establishing consistent KPIs, metrics, and reporting across central, regional, and school teams.
Drive data-led decision-making by identifying key performance trends, opportunities, risks, and drivers across the customer and enrolment journey.
Lead and develop a high-performing analytics team, ensuring high-quality insight, stakeholder responsiveness, and continuous capability growth.
Deliver market intelligence and competitor analysis, combining internal data with external market research to assess demand, market position, and growth opportunities.
Provide strategic commercial insight to support enrolment growth, pricing, positioning, customer acquisition, and marketing investment decisions.
Translate complex data into clear, actionable recommendations, influencing senior leaders and shaping business strategy across the global school portfolio.
Build strong stakeholder relationships across Marketing, Finance, Operations, Strategy, and Technology, acting as the trusted expert and lead voice for analytics, reporting, and market insight.

Requirements

Degree-level education in a relevant discipline from a recognised institution.
Postgraduate or professional qualifications in data, analytics, business, economics, market research, or a related discipline are advantageous.
Significant experience leading data, analytics, reporting, or insights within a Marketing, Commercial, or customer-focused function in a complex, multi-site, or international organisation.
Proven track record of leading teams responsible for recurring performance reporting, dashboards, analytics, and actionable insight.
Strong experience defining KPIs, reporting frameworks, and data standards, with responsibility for data quality and consistency.
Experience combining multiple data sources to diagnose performance, identify trends, and support commercial decision-making.
Experience in market intelligence, customer insight, or competitor analysis, with the ability to connect external context to internal performance.
Experience working with senior leaders and influencing decision-making across multiple functions or geographies.
Familiarity with the international schools sector, premium education, or another multi-site consumer-facing environment is advantageous.

Skills

Advanced analytical and data literacy, with the ability to interrogate, interpret, and synthesise complex quantitative and qualitative information.
Strong understanding of performance reporting, KPI design, dashboarding, data governance, and data quality principles.
Ability to translate complex data and analysis into clear, concise, and actionable recommendations for non-technical audiences.
Strong understanding of marketing and commercial performance drivers, including the customer journey, enrolment, pricing, positioning, and growth.
Strong market research capability, including demand, competitor, and customer analysis.
Excellent written and oral English communication skills; additional languages are advantageous.

Location

London

Work Type

Full-time

Experience Level

Significant experience leading data, analytics, reporting or insights within a Marketing, Commercial or customer-focused function in a complex, multi-site or international organisation.
Proven track record of leading teams responsible for recurring performance reporting, dashboards, analytics and actionable insight.
Strong experience defining KPIs, reporting frameworks and data standards, with responsibility for data quality and consistency.
Experience combining multiple data sources to diagnose performance, identify trends and support commercial decision-making.
Experience in market intelligence, customer insight or competitor analysis, with the ability to connect external context to internal performance.
Experience working with senior leaders and influencing decision-making across multiple functions or geographies.

Education Level

Degree-level education in a relevant discipline from a recognised institution.
Postgraduate or professional qualifications in data, analytics, business, economics, market research or a related discipline advantageous.

About the Company

Nord Anglia Education is the world’s leading international schools organisation.
Our 90+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East.
Together, they educate more than 100,000 students from kindergarten through to the end of secondary education.
We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools.
Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we’re at the forefront of educational thinking, while creating life-changing experiences for students.
By joining Nord Anglia Education you will become part of a committed and innovative team.
As a member of the world’s leading premium schools group you will be joining an active network of like-minded people across the world.
We encourage individuals to join us with our “Create your Future” mindset – we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career.

Equal Opportunity

At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce.
In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination.
We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics.
We recruit in line with our EmpowerUs Behaviours Framework: Communicate with Impact, Collaborate with Empathy, Make Considered Decisions, Embrace Change and Drive Growth.
Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.