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About the Role

Manage a service portfolio in a designated geographical location, leading a team of Pest Elimination Service Specialists to provide comprehensive pest management solutions to various commercial establishments. This role involves coordinating district services, ensuring service excellence, managing routes, pursuing sales, conducting quality assurance, and driving team performance through recruiting, coaching, and performance management.

Responsibilities

Oversee a team of route service specialists responsible for delivering pest elimination solutions to customers.
Effectively select, train, develop and coach service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfaction.
Develop and coach a District Manager and Associate District Manager on leading the night route service specialists with emphasis on successful district results.
Manage area business process to maximize route productivity and ensure consistent service delivery.
Fully understand Ecolab protocols and procedures to assure quality service and compliance with applicable regulations / laws.
Manage district P&L to maximize profitability.
Retain and grow existing customers by ensuring consistent service delivery and achieving district operating income objectives.
Inspire, motivate, and engage the team to achieve district goals and create shared ownership for success.

Requirements

Degree and 1 year of Ecolab or people management experience OR a combination of Ecolab, people management or education experience equivalent to a degree.
More than 1 year experience as a Health & Safety Champion (If Internal).
Proficient in MS Office software (Word, Excel, PowerPoint and Outlook).
Valid driver’s license and acceptable Motor Vehicle Record.
Exceptional communication & organizational skills.
Able to communicate clearly in both verbal and written English.
Able to travel up to 30% including overnight for business.
Possess or able to obtain RSPH Level 2 Pest Management Award.

Skills

Pest industry experience
Sales experience
Good decision-making and problem solving skills
Experience managing a remote workforce
Business management experience including strategic planning, resource allocation, leadership and coordination of people and resources.
Knowledge of principles and processes for providing customer service through needs assessment, monitoring quality standards, and evaluation of customer satisfaction.
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

Location

Geographical location

Work Type

Full-time

Experience Level

Senior
1 year of Ecolab or people management experience
More than 1 year experience as a Health & Safety Champion (If Internal)

Education Level

Degree

Salary/Compensations

Competitive salary
bonus

Benefits

Competitive benefits
Company vehicle for personal use
Access to best in class resources, tools, and technology

About the Company

Ecolab’s industry leading Pest Elimination team.
Ecolab is a place where you can grow your career, own your future and impact what matters.

Equal Opportunity

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best.
We are committed to fair and equal treatment of associates and applicants.
We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.
In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.