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About the Role
As a Forward Deployed Engineer, you will be the technical face of Watcher to customers, owning the entire lifecycle from technical evaluations and POCs to deployment, integration, and ongoing support. This is a startup role with significant influence on how the product is deployed and supported, offering opportunities for growth into leadership positions.
Responsibilities
- Own customer deployments end to end, including cloud, on-prem, and self-hosted backends.
- Build integrations between Watcher and customer environments, such as coding agent setups, SIEM tooling, and CI/CD pipelines.
- Configure and tune monitors, policies, and permissions for customer workflows.
- Debug issues in customer environments and drive them to resolution with the product team.
- Run technical evaluations and POCs with prospects, demonstrating concrete value.
- Serve as the technical counterpart to security and engineering leaders during evaluations.
- Collaborate on security questionnaires, architecture reviews, and customer pen-test support.
- Provide honest feedback on technical deal progression.
- Act as the named technical contact for key customers, owning escalations and incident communication.
- Build customer-specific capabilities and contribute to the product roadmap.
- Develop documentation, deployment tooling, and runbooks to improve deployment efficiency.
- Represent the voice of the customer in product planning.
Requirements
- 3+ years of experience building and shipping production software.
- Proficiency across the stack, primarily Python and TypeScript.
- Ability to read unfamiliar code quickly.
- Comfort with cloud infrastructure, networking basics, and deployment tooling.
- Strong customer communication skills, with the ability to engage both engineers and leadership.
- Calm and constructive demeanor under pressure.
- High degree of initiative and ownership.
- Ability to work effectively in a fast-paced, ambiguous environment with changing priorities.
- Sound judgment in distinguishing between custom requests and product enhancements.
- Strong written communication skills for documentation and reports.
- Comfortable leveraging AI tools for engineering and customer work, maintaining high standards for output.
Skills
- Python
- TypeScript
- Cloud infrastructure
- Networking
- Deployment tooling
- Customer communication
- Problem-solving
- Technical writing
- AI tool utilization
- Integration engineering
- SIEM
- Coding agent integration (Claude Code, Codex, Cursor)
- Enterprise security stack
- Pre-sales support
- Customer relationship management
Location
- London
- San Francisco
Work Type
- In-person
- Occasional travel
Experience Level
- Mid-level
Salary/Compensations
- London: £149,000 - £195,000
- San Francisco: $222,000 - $290,000
Benefits
- Market competitive salary
- Equity
- Competitive benefits
- Unlimited token budget for compute
- Flexible work hours and schedule
- Unlimited vacation
- Unlimited sick leave
- Up to 6 months of paid parental leave
- Comprehensive health, dental and vision insurance
- Retirement savings with competitive employer matching
- Provided lunch, dinner, and snacks on workdays
- Paid work trips
- Yearly $1,000 professional development budget
- Relocation support and visa fees
About the Company
- Apollo Research is focused on the risks associated with AI capabilities, particularly Loss of Control and deceptive alignment. They research scheming, detection, and mitigation, and collaborate with frontier AI companies. Their culture emphasizes truth-seeking, goal-orientation, constructive feedback, and helpfulness. They also build Watcher, a product to secure coding agents and learn about real-world risks.
- Watcher is a coding agent security product deployed in production, monitoring billions of agent tokens monthly for scale-ups and enterprises. It requires custom engineering for integration, deployment, and tuning.
Equal Opportunity
- Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.