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About the Role

Rocco Forte Hotels is seeking a Waiter/Waitress to join our In Room Dining team. You will deliver exceptional service to guests enjoying luxury dining in the comfort of their rooms, working closely with the assistant manager and supervisors to meet high guest expectations. With a passion for fine food and wine, you'll be confident, adaptable, and well-presented, providing discrete, high-quality service in a fast-paced environment. Your efficiency, ability to learn quickly, and commitment to excellence will be key to your success, with opportunities for career development within the Rocco Forte family.

Responsibilities

Tailor your approach to achieve high-quality results and exceed expectations.
Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
Taking ownership of your role, performing with excellence in line with departmental standards.

Requirements

A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
Enthusiasm and a strong work ethic.
The ability to work in a fast-paced environment & handling multiple tasks.
The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members.
Independence while collaborating effectively within teams and across departments.
A commitment to maintaining high standards of hygiene, health, and safety.

Skills

Fine food and wine knowledge
Adaptability
Presentation
Efficiency
Quick learning ability
Commitment to excellence
Customer service

Location

Mayfair, London

Work Type

Full-time

Experience Level

Entry-level

Benefits

Discounted rates across our collection of iconic hotels - £25/€30 per night
50% discount on Food and Beverage
25% discount on Spa Treatments
20% discount on Health Spa products
Extensive learning and development opportunities
Meals on duty
Social activities and events
Recognition programs & Annual awards
Pension Scheme
Season Ticket Loan / Cycle to Work Scheme
Employee Assistance Programme

About the Company

Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests.
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
Rocco Forte Hotels is an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.