Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As an Assistant Manager, you will be a key member of the leadership team, supporting the General Manager with the day-to-day running of the business. You will help lead a large and energetic team, ensuring high operational standards, excellent customer service, and strong business performance across food, drink, and events.

Responsibilities

• Support the General Manager with the day-to-day operation of the business.
• Lead shifts and ensure high standards of service across food, drink, and events.
• Inspire, coach, and develop team members to perform at their best.
• Deliver memorable guest experiences and encourage repeat custom.
• Identify and drive sales opportunities to support business performance.
• Maintain high standards of food safety, compliance, cleanliness, and health and safety.
• Act as a positive role model for company values, culture, and customer service.
• Take responsibility for the business and team in the General Manager’s absence.
• Help create a positive, motivating, and inclusive working environment.

Requirements

• Previous experience in a hospitality leadership or supervisory role, ideally within pubs, bars, or a high-volume hospitality environment.
• Strong people management, coaching, and team development skills.
• Excellent customer service skills and a genuine passion for creating outstanding guest experiences.
• Confident leadership style with the ability to motivate and inspire a team.
• Good commercial awareness and an understanding of sales and business performance.
• Strong problem-solving skills with a proactive approach.
• Ability to remain calm, organised, and focused in a busy, fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to take ownership and make decisions when required.
• A genuine interest in developing a long-term career within the hospitality industry.

Skills

• People management
• Coaching
• Team development
• Customer service
• Leadership
• Commercial awareness
• Sales
• Problem-solving
• Communication
• Interpersonal skills

Location

• The Anchor Bankside, Southwark, London

Work Type

• Full-time

Experience Level

• Assistant Manager
• Duty Manager
• Pub Manager

Salary/Compensations

• £37,250 - £43,500 + Bonus + Service Charge

Benefits

• Competitive salary
• Pension contribution
• Career development opportunities across Greene King brands
• Apprenticeship programs
• 33% discount for employee and 15% for loved ones on food and drink
• Free employee assistance program (mental health, well-being, financial, and legal support)
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• 50% discount for employee and 25% for loved ones at Greene King Inns and hotels
• Refer a friend bonus up to £1,500
• Wagestream (access wages before payday)
• Retail discounts (up to 30% at Superdrug, discounts with Three Mobile, and more)

About the Company

• The Anchor is one of London’s most recognisable riverside pubs, located close to Borough Market, London Bridge and Shakespeare’s Globe.
• Combining historic character with a vibrant and welcoming atmosphere, the venue attracts a diverse range of customers, including local residents, city professionals and tourists.
• Part of the Greene King family, The Anchor is committed to developing its people, supporting career progression and creating opportunities for ambitious hospitality professionals.
• With a busy food operation, thriving bar business and prime riverside location, The Anchor provides an exciting and fast-paced environment where employees can gain valuable experience and develop their hospitality careers.

Equal Opportunity

• CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG
• We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.