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About the Role

The Academic Administration Officer will play an important role in supporting the day-to-day running of academic operations, student records, enrolment and admissions processes.

Responsibilities

• Maintaining accurate student records
• Supporting enrolment and progression processes
• Responding to student enquiries
• Assisting with academic administration across the organisation
• Supporting the preparation and operation of Progression and Awards Boards
• Supporting timetabling
• Supporting quality assurance activities
• Supporting external data submissions
• Supporting the use of academic systems
• Processing applications
• Communicating with applicants
• Supporting open days and exhibition events

Requirements

• Excellent organisational skills and strong attention to detail
• Excellent written and verbal communication skills
• Strong IT skills, including Microsoft Word, Excel and Outlook
• The ability to manage your own workload, prioritise tasks and meet deadlines
• The ability to use initiative to resolve problems and respond effectively to enquiries
• Experience handling data and managing files, with a high level of confidentiality
• A friendly, approachable and helpful manner
• The ability to work collaboratively and build strong working relationships
• A willingness to learn, ask questions and adapt to changing priorities
• Experience in academic administration, customer support and/or education would be beneficial

Skills

• Communication skills
• IT skills
• Microsoft Word
• Excel
• Outlook
• Data handling
• File management

Location

• Richmond, London

Work Type

• Permanent
• Part-time
• 30 hours per week

Salary/Compensations

• £29,000 (pro rata £23,200)

Benefits

• A friendly, inclusive, and values-driven working culture
• Employee assistance programme (for you and your family)
• A fun working environment with socials throughout the year
• Flexible approach to home working
• Learning and development opportunities
• Free nutritional therapy consultations with a Student Nutritional Therapist (for you, your family, and friends)
• Generous holiday entitlement
• Contributory pension scheme

About the Company

• The Institute for Optimum Nutrition (ION) is the UK’s longest established and most respected higher education institution and thought-leader in nutritional therapy and lifestyle sciences.
• The Institute for Optimum Nutrition (ION) is an independent educational charity, registered company number 2724405, registered charity number 1013084.

Equal Opportunity

• We are committed to and champion equality and diversity in all aspects of employment.
• All staff are expected to understand and promote equality and diversity in the course of their work.
• We welcome and encourage job applications from people of all backgrounds.
• We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates, as they are currently under-represented across our workforce.
• Appointments are made on merit.
• We are also committed to becoming a Disability Confident employer and welcome applications from disabled people and those with long-term health conditions.
• We will make reasonable adjustments to support employees and applicants.