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About the Role

Ecolab's Pest Elimination team is seeking an Operations Manager to lead a multi-million pound field service business and a team of District Managers and associates. This role involves delivering financial and operational goals, building a strong team culture, and ensuring excellent customer service and accountability.

Responsibilities

• Deliver team financial and operational goals, manage a significant P&L statement, and communicate performance expectations.
• Assure execution on overall regional and divisional objectives, stressing safe working behaviors and business protocols.
• Partner with centralized support, sales, and marketing teams to drive sales growth through market penetration and improved customer relationships.
• Develop Senior District Managers with a focus on succession planning.
• Hold managers accountable for managing a route service business and meeting objectives including profitability, service protocols, route goals, and customer satisfaction/retention.
• Take an active role in hiring, assessing, and developing associates.
• Create an environment that promotes a diverse, inclusive, and engaged culture.
• Spend significant time in the field with associates, customers, and sales partners to achieve objectives and provide solutions.
• Monitor and maintain standards for regulatory and licensing compliance, and implement division and corporate policies within the region.

Requirements

• Bachelors’ degree OR equivalent combination of education and professional experience.
• Valid driver’s license.
• Strong motorway networks for national travel.

Skills

• Team management, preferably including managing people managers.
• Successful management and leadership in a service-related industry.
• Management experience in a route service based environment.
• Ability to implement change initiatives and adapt to changing business environments.
• Proven record of successful P&L management experience, including meeting financial targets.
• Demonstrated leadership and career progression to managing managers level in a large route service organisation.
• Knowledge of key operational and route service systems.

Location

• National travel

Work Type

• Field based service
• Full-time

Experience Level

• Senior leader
• Management experience

Education Level

• Bachelors’ degree or equivalent combination of education and professional experience

Salary/Compensations

• Additional £3,000. London Weighting Allowance if you reside in the M25 area
• Grow your income as you drive region profitability

Benefits

• Company vehicle for business and personal use
• 25 days holiday plus 8 days Bank Holiday
• 4% Flexible Benefits
• Pension
• 4 x annual salary Life Insurance benefits
• Opportunity to purchase company shares

About the Company

• Ecolab's industry leading Pest Elimination team partners with commercial businesses to protect their brand, facilities, and the health and safety of their employees and customers.
• Ecolab is a place where you can grow your career, own your future and impact what matters.

Equal Opportunity

• At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best.
• We are committed to fair and equal treatment of associates and applicants.
• We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.
• In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
• In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
• Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.