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About the Role

As a Customer Delivery Driver, you will deliver Waitrose produce and provide Partner-led service to customers. You will also support the shop team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop.

Responsibilities

• Checking delivery routes for the day.
• Loading and preparing the van for deliveries, ensuring all orders are together for efficient delivery.
• Completing appropriate vehicle safety checks and maintaining road compliance, health and safety.
• Acting as a brand ambassador for Waitrose on the road with a focus on customer service.
• Assisting customers with their shopping and building rapport.
• Supporting the wider shop team with general shopkeeping tasks when required.
• Supporting the team with daily tasks like stock replenishment and housekeeping when not on the road.

Requirements

• Full valid B-Category UK manual driving licence with no more than 6-points.
• Great customer service skills.
• Time management skills.
• Ability to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
• Comfortable working independently with the ability to be self-motivated and adaptable.
• IT literate.
• Must be 18-years or older.

Skills

• Customer service
• Time management
• Independent work
• Adaptability
• IT literacy
• Driving
• Knowledge of chilled vehicles (desirable)

Location

• Newport (Waitrose & Partners), Audley Road, Newport, Shropshire, TF10 7DL

Work Type

• Permanent
• Part-time
• Varied hours

Experience Level

• Partnership Level 10

Salary/Compensations

• £14.31 Hourly
• Night Premium at a rate of £3.75 per hour for time worked between 22:00 - 06:00

Benefits

• Flexible working support (flexible or compressed hours, job sharing, or shorter hour contracts where possible)

About the Company

• The largest employee-owned business in the UK, home to John Lewis and Waitrose.
• Driven by the purpose to build a happier world.
• Focused on being brilliant at retail, innovating, adapting, and diversifying.
• Committed to Never Knowingly Undersold on price, quality, and service.
• Partners share responsibility and rewards of ownership.
• Encourages using voices to contribute to success and working together through challenges.
• Values kindness, respect, and creating an environment where everyone belongs and can thrive.
• Focuses on individual and collective growth.

Equal Opportunity

• Some roles are subject to pre-employment vetting, which may include DBS checks.
• DBS checks will be carried out by a third-party registered body.
• Financial probity checks may also be required for some roles.