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About the Role
We are looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
Responsibilities
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- Varied amount of manual handling and physical activity required within the day-to-day duties of the role.
Requirements
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility to cover the needs of the store by working on a rota basis.
- Must be eligible to work in the UK.
- Must be 18 years of age or older.
Skills
- Customer service
- Communication
Location
- Chelsea shop
Work Type
- Permanent
- Part time
- 15 hours per week
Salary/Compensations
- £13.65 per hour
Benefits
- Substantial retirement plan
- Generous and flexible leave allowance
- Discounts on travel
- Discounts on technology
- Gym membership
- Confidential wellbeing support from the Retail Trust
About the Company
- At Cancer Research UK, we exist to beat cancer.
- We are professionals with purpose, beating cancer every day.
- Our work – from funding cutting-edge research to developing public policy – will change the world.
Equal Opportunity
- We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion.
- We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
- We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.