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About the Role

Delaware North is hiring a full-time Director of Risk Management to join our team at our global headquarters in Buffalo, New York. As the Director of Risk Management, you will be responsible for managing the Corporate Risk Management department’s personnel and activities regarding insurance programs, both domestically and internationally. If you are a leader dedicated to service excellence and seek a culture of bringing company values to life, apply today.

Responsibilities

Develop and execute cost-effective insurance financing strategies while maintaining appropriate insurance coverage across the company’s portfolio of operations and locations
Partner with brokers, carriers, and consultants to secure favorable coverage terms, evaluate market options, and support evolving business needs
Direct claims management activities by overseeing claim resolution, settlements, reserving practices, and performance of brokers, administrators, and carriers
Review contracts, bids, and insurance programs to minimize liability exposure and recommend coverage enhancements that support business growth
Manage insurance cost allocation methodologies, claims-related expenses, and financial reporting to promote accountability and informed decision-making across subsidiaries
Identify, assess, and mitigate organizational risks through risk management programs, loss prevention strategies, and property vulnerability evaluations
Advise business units on insurance coverage requirements, negotiate policy adjustments, and ensure protection aligns with operational exposures
Prepare and oversee financial analyses, reserve planning, and program performance reporting while providing strategic recommendations to senior leadership on risk and insurance matters

Requirements

Minimum of 8-10 years of experience in risk management with knowledge of finance, tax, and accounting as it applies to risk management and insurance programs; strategic risk management experience preferred
Previous insurance coverage experience coupled with workers comp, general liability and auto claims experience required
Ability to work with internal stakeholders, defense attorneys, claim adjusters, and insurance broker claims advocates
Knowledge of jurisdictional workers’ compensation statutes, typical litigation procedures, casualty claims adjustment principles, medical management processes, and related medical and legal terms
Working knowledge and experience with loss-sensitive casualty plans, including collateral requirements
Working knowledge and experience with large, syndicated property programs
Experience with management of Workers' Compensation, General Liability and Property Claims

Skills

Analytical skills
Communication skills
Ability to work independently

Location

Buffalo, New York

Work Type

Full-time

Experience Level

8-10 years

Education Level

Bachelor’s degree preferred
Associate Risk Management preferred
Certificate in Property Casualty Underwriter preferred

Benefits

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts

About the Company

At Delaware North, we care about our team members' personal and professional journeys.